"A neighbor gifted me a set of pendant lights for our kitchen remodel (they had changed their minds about size/style). Turns out they were discontinued. We had almost given up hope of finding matching sconces and chandelier, but Houzz came to our rescue at a much lower price than price-gougers elsewhere online!"
"I continue to be impressed with the level of professionalism and customer focus demonstrated by Houzz. I had to return a damaged part from a recent order and Houzz played an important role in follow up. Great service."
"Not happy with the quality of the pictures/frames "
"I may have misread the description, but did not expect these to need assembly. The task wasn’t hard, but assembly detracts from the quality. These are not as nice as some I had which were ready-made. In addition, the upholstery covering is black and shows through under the pale pinkish -champagne- colored covers. I’m keeping them because options are limited in stores right now, but I’m not in love with them."
"I received delivery of the pieces of my desk on two separate days. I examined the first package and accepted it. I was not home to examine the the second delivery of the desk top itself, which my husband accepted, trusting everything would be in good shape. When he went to put it all together, he discovered a significant ding on the right front corner, which not only mars the overall appearance but will make it necessary to fill in with some putty and glue down, or it’s likely that the veneer will continue to peel. It will be too much of a hassle to return the desk, as it is quite large and heavy, and it’s already put together. I would be happy to return the desk top itself, however, in return for an undamaged desk top, in which case, I would happily change my review from average to excellent. "
"The product arrived on time and fully functional!"
"Products arrived within 8 days. Product was well packed and had a heat pack placed next to the roots that provided up to 40 hours of heat to prevent the plant from freezing, but since the plant took 8 days to get from Wisconsin to its destination in California in the middle of winter, it's very likely the plant may have suffered damage from the freezing temperature experienced during the long 8 day transit. The plant looks dark grey and black at the moment. I don't know whether it's dead or dormant. Instead of shipping a green-house grown plant in the middle of winter from Wisconsin, it would have been better if the seller had waited until spring to safely ship the plant."
"The small, decorative items have been very pleasing. As was the schoolhouse chair.
The Marble Top Console Table was no more marble than I am. Total rip-off and false advertising. If it didn't weigh 90 lbs, it would have been returned.
The 600 thread count pillow cases colors ran in a cold wash, and were so stiff and of such poor weave that I wouldn't let them near my skin, especially my face.
I'd recommend not buying anything that isn't cheap and easy to return."
"The whole operation was seamless from the time we saw the seat on line until we received it. The seat looks to be of good quality - definitely heavier than I expected. Guess we'll know for sure after we have installed it. :)"
"I was able to get my order quickly and accurately."
"Loved how easy it was to place an order, and how everything went to smoothly through the delivery! Excellent! Thank you!"
"I personally love ordering from Houzz because it always an excellent experience. Everything comes on time (or early) and always in excellent condition. "
"Gloves were beautifully packaged and hilarious. Great gift. "
"2 time purchasing in Hauzz. Feel more confident with this webpage. Item as described. Thanks. "
"I ordered 2 of the same items in error and received both items. I am having difficulty returning on if the items that is still packaged. Need Houzz assistance. "