"I ordered 2 light fixtures and received them within a few days, packed well and beautiful as shown on your site. A great experience. Will order from Houzz again. "

"Item damaged on arrival - notified seller and Houzz"

"Shipping problems !!! First, the order was supposed to reach me on December 3, on December 3, the order status changed to December 7, when on December 6 I called HOUZZ to find out where my parcel was, because the information on the order page indicated that it had not even been sent, I heard that the order would definitely arrive December 7. On December 9, I wrote to HOUZZ in a chat about what was going on with my order, I got a reply that the ordered item was sent on December 8. After contacting Fedex, it turned out that the package was sent only on December 9 in the evening after my intervention at HOUZZ. I don't like someone lying to me! Suffice it to say that Houzz has a problem with shipping and that it may take a few more days, I would understand, but in this situation I won't be buying on Houzz anymore. I'm sorry."

"I have been looking for a neutral color for awhile. I’ve had white for years and and wanted something a little different but not not full of color or print. This is perfect, once I added my splash of color with pillows. Also, you can’t beat the price! I’m very satisfied."

"My original order was misdelivered to NV even though all of the paperwork clearly stated that it should have gone to FL. After the mix-up with the address and a lot of back and forth communications between Houzz and myself I did get my delivery approximately 2 weeks later than expected. The items were exactly what I ordered and actually looked and felt better than I expected. If not for the mix-up I would have probably given a higher rating."

"I need two more brass Christmas Stocking holders for our new son and hopefully soon to be daughter in law, so ordered two brass ones from Houzz that complement the ones we have very well. They are heavy, well balanced and attractive. Very happy with the purchase."

"I proceeded to Houzz.com to buy eight white outdoor wall lights, and the price quickly escalated. I went online in search of a discount code in order to save some money on them. I quickly searched a few codes and picked one that gave me a $40 discount. Surprisingly, it worked. Yay. Everything was simple to locate and complete. And it appears like I will have my lights in approximately 6 days. Houzz.com is a fantastic website."

"Desk was delivered without white glove setup. Albeit a construction zone, there should have been a follow up. Poor customer service."

"Arrived on time. Colors, etc., as advertised."

"Ordered two stools - one arrived without a piston so is totally useless. Reported day of receipt. Still no response from this pathetic customer service. Having one stool is useless. Delivered on November 23rd. Reported same day... pathetic commitment to respond by Dec 4th. It is now Dec 7th and no response. Your competitors Wayfair respond in less than 24 hours. Concluding I am out my money from a shoddy company that does not care a hoot about customer service. Am in design industry - you can be sure this will be shared as broadly as possible."

"With all the shipping delays and inflation everywhere, I felt like the vanity we purchased was the cheapest on other sites AND we received it quickly!"

"Hi
I'am from Canada and I could not find that lamp at that price.I had a problem to place the order but it did not take long the problem was solved by Mark a real gentleman who stayed in touch with me until I was able to put through my order.I received it in shorter time the expected and we are very happy with the product.The lamp is as advertised...no surprises.In the future it will be the place I will shop before any place else.

Thanks...happy customer !"

"These end tables were much shorter than expected and constructed of inferior materials: low-density MDF and thin plastic veneer with PLASTIC feet. The drawers run on channels routed into the MDF in combination with lightweight metal slides in the cabinet wall. They will not last long. The set screw that keeps the drawer from coming off the slide was quite difficult to insert."

"The desk was received damaged and late. "

"This chairs are great Quality !!! Look way more expensive than what they cost, are quite narrow but on my round table helped and now I can fit more people !!! Loved them !!!"