"Sorry I have not gotten my range yet even though the time frame got moved to 12/28-1/4. You took my money. But it is a no show! "
"Good quality material, look nice, arrived in a reasonable amount of time. "
"Ordered as a Christmas gift. It's beautiful and was delivered before promised. I'm happy with the purchase."
"Delivery was fast, the fire pit looks amazing and super sturdy "
"The door mat arrived as scheduled and delivered right to my entrance. Very pleased with the durability as it appears to be rugged enough to handle the ice, snow, and salt of a New England winter.
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"Found the cheapest price through house, two chairs were here within a week during the holidays season "
"My Item was shipped without it's hardware kit, so had to go to the hardware store to find suitable parts"
"Arrived in good condition"
"Console came missing one screw leveling leg....sent picture in."
"Everything about my experience was great, except for the fact that my order was duplicated. I received two of the item I ordered. When I told Houzz about this, they sent me a refund slip, but told me I would have to pay the quite sizeable return fee. I am not sure how the error occurred, but I do not feel very happy about having to cough up the full postage to return an item that was duplicated. "
"stinks. honey we shrunk the furniture! i am too sick and tired to rewrap, box and return it. Sitting in my garage."
"No complaints! Loved the item!"
"I ordered 2 guest bathroom hand towels with snowman embroidery, and I love them - great design and great quality. And they got here by Christmas as promised. However, the update page in my Houzz account showed that they weren't yet shipped through the entire process, and I was thinking that they weren't going to arrive. It was somewhat difficult to get a response from customer support about what was happening. So I was surprised and happy when they did arrive, and a bit confused when a duplicate arrived the next day. I assume that they went ahead and sent another order after I contacted them, although I wasn't notified of this. So great job by Houzz for getting the shipment out during a very difficult holiday season. I'd just ask that the communications be improved."
"Ordered 4 rocks glasses and two of the four were damaged. "
"I had used Houzz to get ideas for our new home but had no idea I could purchase items off the site, until I Googled an item I wanted to buy. I got my Auburn and University of Arizona metal yard signs totally on time, which is incredible during this pandemic at Christmas, and they were in perfect condition. I ordered another collegiate metal yard sign from someone else, and it arrived bent TWO times. Great experience with Houzz. Will look to buy again on Houzz!"