ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2021-12-20

Elegant Chair

"Cliche that it is, but better than it appears in the photos. Upholstery quality and color and chair size. Received in excellent condition. Very happy first purchase!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-12-19

Beautiful and on time

"Ordered a ceiling light for powder room and it arrived early. Can’t wait to get it installed."


2/5

2021-12-19

Broken Pin Hinge on door

"I found this difficult to put together. The Pin Hinge was broken on the left cabinet door. The door is not closing or opening. I found for the price; this was of poor value.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-12-18

great product, fast delivery, seamless shopping experience!

"The helpful information, specs, and tech information on the site makes shopping much more of a confident experience. And the prices can't be beat."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-12-18

Happy!

"I had an excellent experience ordering with your phone representative. I was concerned during this time of supply chain disruption that the vanity would not arrive anywhere near on time. But it arrived exactly on time. The men who delivered it did a great job, and it got here without damage.

All told, I could not have asked for a better experience. I will look to order from Houzz again and will recommend this site to our friends.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-12-16

Great product!

"Very fast shipping! Cart will be very handy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-12-14

Faster than Amazon Yesterday! :)

"Our order got here fast and got here safe. We put it together following really easy to use instructions. Love it!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-12-13

Great customer service

"I ordered 3 boxes of beautiful tile, 2 arrived perfect, one had been obviously dropped. I uploaded photos of the box & damaged tiles inside and a replacement box was promptly ordered & shipped for me. It arrived in perfect order! Great, seamless customer service from Houzz "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-12-13

Found what we were looking for

"We knew that there would be a lot of options on the site and there it was…just what we were looking for. The sconces we chose should be a perfect fit. They don’t get installed until February. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-12-13

Stools are good

"2 stools- I raced my boyfriend putting it together. I lost only because I helped him (since he can’t read directions) and he hid my little tool."


5/5

2021-12-13

Received quickly. Filter works well.

"Received quickly. Filter works well.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2021-12-13

Will Get the Job Done

"I expected the components of this piece to be more sturdy (pieces of it aren't even as low grade as particle board) and the manufacturing plant that created the pieces had several errors (lots of drill holes that were then filled in and re-drilled an inch away). Once put together, it looks accurate to the picture and the proportions are correct. It will get the job done, but I was surprised by how low the quality of materials were. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

1/5

2021-12-13

No instructions took days and dmaged

"This arrived in a Saturday I opened to put together on Sunday No instructions googled and nothing online I reached out to hours and they did not have eitger took 4 days to get them Then when I was potting together lots of bent metal and scratched parts "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-12-13

Very happy!

"They media stand came very quickly! It was mostly assembled and we only had to connect the feet. It’s heavy/sturdy and looks great in our house. Overall, we are very happy with our purchase!"


4/5

2021-12-12

Great pillows, poorly packed

"I love the pillows! However, they were poorly packaged for mailing. They were not in plastic bags or any kind of covering. The package arrived and was opened in the corner. The edge of the pillow was exposed. Fortunately it did not get damaged. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases