"I had a heck of a time getting the chair that goes with this ottoman, so I was expecting the same thing with the ottoman. Nope! Houzz had the item in stock, shipped it quickly, and it was well packaged. I am really happy with the ottoman. It's a good value for the money, and looks great in my craft room. "

"I put this linen cupboard together by myself. I’m a 63 year old woman. OK--I’m a software developer who is good at reading instructions. Some pieces were a little heavy but I managed.
I only needed a friends help (Mark) at one point to lift the frame and help move it to the wall where it is now located. That definitely needed at least two people. It’s very heavy.
The instructions are all pictures and were very easy to interpret. I put the frame together in about 4 hours. I found that an electric Phillip’s drill was helpful even though the instructions indicate to use a manual Phillip’s screw driver. I assembled the rest in about 2-3 hours (cupboard doors, drawers & shelves). Everything fit together perfectly and there were no missing pieces. I’ll attach pictures of the finished product if this site allows it.
I ordered the extra shelves (2 sets of 4 smaller shelves, and 2 of the larger shelves). I’m using it as a linen cupboard instead of an armoire.
The quality is pretty good, probably 8 on a scale of 1-10. I would very much recommend this product. It’s solid wood and heavy. I am very impressed with the quality of the drawers, they slide easily and won’t fall out.
(Suggestion: If there are five people trying to put it together, like one of the reviews stated, that might be too many cooks in the kitchen.) If I put it together by myself, anyone can.
Dana Thornton CO
"

"Arrived within days and looks great- very pleased! "

"Small snag in the communication from one of the vendors, but it all turned out fine in the end. (Vendor actually shipped and I received faucet a week before the notice came from Houzz that my item was shipping.)

A ceiling light I ordered is nice and looks good. My husband is handy -- a good thing -- because the quality for installation was a bit iffy (line up of holes and brackets.

As an aside, I wish I could sort and find more items manufactured in the US with US parts."

"So far, the vanity looks beautiful, but buyer beware...the top is attached to the cabinet so it is VERY HEAVY! we need to get it to the 3rd floor, wgmhich hasn't happened yet bc it's so heavy as one piece. It should be shipped with the top separated from the cabinet to make it user-friendly to move anywhere "

"In the early 1980's I bought a cream colored twist floor lamp. The same type u saw in the old movie Down amd Out in Beverly Hills! My lampshade was old and had spots on it! Waited so many years to finally find one at Houzz that had the same measurements I desperately needed to replace the shade. The shade came and fit perfectly. The color did not match perfectly. It's more of a light white cream than a darker cream so the shade and twist lamp show a contrast in color. I don't mind. I bought linen cream but it's not a bright white it's just a light cream. Not an ivory or darker cream. Still beautiful. I am happy."

"Beautiful, very high quality pillows. Zippered so you can clean. Great for indoor/outdoor
but excellent fabric for outdoor. LOVE them! The're expensive but SO worth it!"

"Poor communication on delivery otherwise good experience."

"Found an amazing desk and the communication and delivery was clear"

"Houzz Order Follow-Up - Response Requested (Order ID: 1739-8182-3282-9649)

I have requested information on returning this item as it leaks. I reached out about 10 days ago and again yesterday and no response. Please advise "

"Bought this as a gift for my son. The fit was perfect for a small terrace. He loved it."

"This was my first purchase on Houzz. Easy, quick shipping, just as described. Will definitely purchase again!"

"I received my order in the time promised. The mirror is beautiful."

"I was a bit concerned at first regarding the prices I was seeing for a few things. I am glad that I placed the order though. Everything was HEAVY and very high quality. I was happily surprised. Everything came wrapped very well and in good condition. I will purchase again. "

"Item shipped quickly, keeping me informed with regular status updates. Price was great and item was exactly as described"