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Product & services pricing
4.19/5
Chance of future purchase:
4.48/5
Shipping & packaging:
0.00/5
Customer service:
4.31/5
Return/Replacement policy:
0.00/5

Verified
5/5

2021-05-25

Great prices

"Called and got good direction over the phone. Directed to order on line to save some money. Very happy."

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Verified
5/5

2021-05-18

SantaFe 2014

"I have been treated very professional and with the utmost curtesy. I highly
recomend to by any partsfrom Parts Pro and speak to Mr.Yasek (I hope I spelled his name correctly) If not my appoly.

Horst Serschen
"

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Verified
5/5

2021-05-14

Excellent Service

"I’ve placed orders with Thornhill Hyundai & they always provided excellent service. Dealing with Yaser K. is always a pleasure & he understands customer service and does he utmost to help the customer. Keep up the great service!!! "


Verified
5/5

2021-05-10

"Very satisfied with service and pricing."

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Verified
5/5

2021-05-06

Great service and follow-up

"Prompt responses to my inquiries and follow-up was exemplary! "


Verified
4/5

2021-04-24

Needed a lift... A hatch lift-support rod

"Pretty easy to locate the part I needed. Having the VIN number made me feel for secure knowing I have the part for the right vehicle."

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Verified
5/5

2021-04-09

Thanks

"Super Fast Order processing! Customer service Rep was extremely nice, and helpful. Thanks!"


Verified
1/5

2021-04-05

Slow, unresponsive and hard to reach

"My order was placed March 28th, I got a reply that they wouldn't ship one of the parts because it was too large on March 31st, but only after I asked for a status update. 8 days later on April 5th, I again had to ask for a status update. Then, I get a reply the order is ready for shipment, but not picked up yet, after 8 days. My refund for the part that they can't ship will be another week or two. I've tried calling, but don't get an answer. Parts may be cheaper then the local dealer, but slow and unresponsive would best describe my experience"


Verified
1/5

2021-03-30

Hate everything

"Over priced. I bought bolts and nuts but they dont even fit. "

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Verified
5/5

2021-03-29

Super easy

"Yasir was very helpful to me during all the process. He is super"


Verified
5/5

2021-03-29

"excellent service by Yaser of Parts dept."

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Verified
5/5

2021-03-29

Excellent product, fast shipping, great customer service!

"The only Hyundai dealer I can find manufacturing an OEM-style hood protector for my '15 Veloster Turbo. Fair price, fast shipping from Canada to SoCal, and it's a fantastic product, looks beautiful, clear and simple installation instructions with everything needed for installation included other than patience and a long screwdriver!"


Verified
5/5

2021-03-23

Excellent Service!

"I called for a part they transferred me Mr Yaser who gave the details on how to order and helped identify the part number. My part was ready on the same day. Friendly and knowledgeable staff!"

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Verified
5/5

2021-03-24

Fast

"No issues. Found the part ordered and delivered without issue. "


Verified
5/5

2021-03-15

Very friendly, helpful and knowledgeable.

"Very friendly and helpful service. Knowledgeable as well. This will become my go-to place for Hyundai parts."

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