"First time I do this and so far it`s good!! "
"Yaser Khan was really helpfull in understanding what I needed and guided me through the steps to get my purchase done, a real professional. Thanks Yaser!"
"Great service and fast shipping on my order. The price was great over $50 cheaper than my local dealers price even with paying for shipping "
"very good customer support"
"Even though l did not have a Hyundai (have a Kia) l was given a call the verify the parts were correct, which they were. The price was 50% less than the Kia dealer in Manitoba. Parts were available and shipped within a couple of days. Shipment tracking was provided and arrived in 3 business days to Manitoba. Overall very impressed, thank you for the great service."
"Can't say enough. .... probably the best customer service I have every received from a dealership parts department!!!.. "
"My guy at parts department , thank you for the assist. "
"After I had paid and had a receipt the parts person called to tell me the website had not charged me enough. And that they had the right to change prices...now this was after I had paid. And waited a day to call"
"the parts for my car were way over priced but thats not their fault that hyundais fault, the service was top notch"
"I really appreciate the Nasir customer service . As i ordered one part for my Hyundai sonata and i just get response with 2 to 3 hours about my part pick up . Mr. Nasir help me a lot with my order. Mr. Nasir is best "
"I order parts from Thornhill Hyundai online regularly and have them shipped and the process is always smooth and easy. If there is any issue with parts availability or confusion about the right part they call me the day after I order and confirm, even when I don't realize there is an issue. The parts are shipped out quick and arrive in a very reasonable amount of time. Also, prices are very competitive even with shipping costs. Highly recommend doing business with Thornhill Hyundai!"
"First I emailed, next day responded and after I needed more assistance a parts person name Albert guided me trough the ordering proses, thanks again. Regards Johannes-Almark Auto Service"
"I ordered the Canadian Premium All Season Cargo Mat for my wife's new 21 Hyundai Palisade. Yaser in the Parts Dept. was great to work with as I live in the United States. Unfortunately this very nice cargo mat is not available through U.S. Hyundai Dealers. I filled out the online order form and Yaser confirmed everything was done correctly. I received e-mail updates from Thornhill Hyundai on a regular basis and Yaser called me to confirm the order was processed, ready to ship and to collect required taxes. Yaser was very courteous, knowledgeable, professional and helpful. Unfortunately excellent customer service like this is uncommon."
"I contacted both the parts for part number verification, vehicle application and availability and service departments regarding the correct installation of my purchase of an accessory for my Hyundai Palisade. Each time I reached out to them, they were very quick to reply with as thorough of an answer as I could hope for. Aside from some sort of billing glitch with the sales tax not being added to the purchase, everything went very smoothly. With them being in Canada and me in the United States, I'm not sure how many mail orders they have for parts, so that could explain a glitch. No matters, one phone call resolved that issue as well. "
"Easy to buy online and the team reviewed my order and fixed an error so order was correct."