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Product & services pricing
4.19/5
Chance of future purchase:
4.48/5
Shipping & packaging:
0.00/5
Customer service:
4.31/5
Return/Replacement policy:
0.00/5

Verified
5/5

2021-01-06

Super service

"Easy and very good price , i recommand"


Verified
5/5

2021-01-04

Prompt and attentive

"The staff did their best to make my first visit a pleasant one. Yes, there were coaching moments, but the management responded promptly and addressed all my concerns. "


Verified
1/5

2021-01-02

Worst Experience

"Cheap parts and worst staff"


Verified
4/5

2020-12-06

Great Service

"As an online customer, I was treated as if I was standing right there. Even called me back as I had ordered the close, but an incorrect part. Thank you for putting me first as the customer. Wonderful customer service. "

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Verified
5/5

2020-11-27

Excellent service and delivery!

"It came in even earlier than expected and the part fits my vehicle perfectly."


Verified
1/5

2020-11-22

Very slow on the trigger

"After one full week waiting, I just wrote to have a clue as to where are my parts and received no answer. When I finally called, I was told nothing was done yet. After 3 days ordering on amazone my other parts were home already. It was my first and it will be my last order on that site... Just checked the number for tracking my parts I was given for post Canada, and after 2 days, it doesn't match to nothing in there data bank.

Wow, I am not impressed at all.
"

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Verified
5/5

2020-11-21

Good service

"Fast shipping, found the parts i needed"

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Verified
2/5

2020-11-20

11 days and no delivery yet

"I order parts all the time. This was a wiper arm that was in stock. Parts that are in stock should ship in two or 3 days and get to their destination in 5-6 days. Especially when the shipping charge was almost $20! Not impressed. "


Verified
5/5

2020-11-03

Very good service

"Very happy to deal with you and hope to continue in the future!"

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Verified
2/5

2020-11-02

Online order not available for pickup on Saturday

"Ordered a part (back wiper) online. Few days later got an email saying it is ready for pick up. So I went to the dealership on Saturday. The dealership is currently renovating. So I have to use a phone in their showroom to talk to the parts department. After holding for around 5 minutes, the parts guy told me that the online guy only works Monday to Friday. And he can't access the computer to check to my online order. The ready-for-pickup email never mentioned the "online pickup" hours. The parts guy did apologize for the inconvenience. But dealership having 3 different business hours (sales, parts, online parts) is ridiculous."

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Verified
5/5

2020-10-29

EQUUS PARTS

"Excellent service and delivery"

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Verified
4/5

2020-10-28

The hour wait cost them a star

"Price was great, significantly less than my dealer quoted for the same parts. Arrived quickly, and I opted to pick them up myself to save the shipping. On arrival at the dealership I spoke to the very pleasant receptionist, who directed me to a video phone to call the off-site parts department. The person I spoke with said they'd be right over. An hour later I had my parts. Still saved money, but I'm glad I wasn't in a hurry."

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Verified
5/5

2020-10-27

Easy ordering and got shipped very fast

"It was not hard to order thru their website and they let me know by email the progression of the ordering process and shipping "

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Verified
5/5

2020-10-08

Great service

"Yaser was very helpful ,Thank You"

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Verified
5/5

2020-10-13

"good experience not deapointed"

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