"I initially had a bad experience with with my order. After I complained, the owner called and apologized profusely. He sounded very sincere and made up for it. So in the end I received great service. "
"I purchased a new Yamaha receiver from ibuysonline.com last week. My status showed "awaiting payment" for a day or so. I then found some of the not-so-positive reviews, and I second guessed my judgement in ordering from a lesser known retailer.
My worries were for naught.
When I called, I got a real person on the phone, and he pushed my order through immediately. I had chosen the free shipping option, but the representative offered UPS shipping for an additional charge. I indicated that I really didn't need to go UPS, and that I didn't want to spend the extra cash. But, he upgraded me anyway for a very good price ($0) so that I would have a tracking number and more careful handling.
I received my Yamaha in just a couple of days, and the unit was in perfect condition. Considering the EXCELLENT price, and the friendly customer service, I'd definitely order from ibuysonline.com again.
My only suggestion would be to double-box. Though my receiver was perfect, the Yamaha box had a hole in it when it got here.
Anyway, thanks for a great shopping experience!"
"Purchased a set of the Yamaha NS-IC600 speakers for my home theater system. The speakers sound and work great. Very Happy"
"Recently placed my 2nd order from these guys at ibuys. Ordered a Sharp LED. The tv got delivered to my door in 3 days!!! Perfect condition, Perfect tv. Perfect transaction."
"I had trouble receiving my order. A rep quickly followed up on the error and went the extra step to correct it, which was much appreciated."
"GOT MY SHARP LC-80LE844U WITH IN A WEEK OF PLACING MY ORDER. FAST SHIPPING - GREAT SERVICE, WILL ORDER FROM AGAIN! GREAT TV. "
"Excellent service and support. I will continue to buy from them and appreciate the personal attention they provided me.Oh, and their prices beat everyone :)"
"I originally was not pleased with this merchant. I order lots of things online and am used to prompt responses. I did not realize they were out of the office for Rosh Hashanah. Upon the end of the holiday, Will called me and upgraded me to expedited shipping for free. I don't expect every order to always be perfect, but I do expect good customer service, and I received it. Immediately upon the office opening again, I was called, offered free shipping, and my order shipped that very same day. I was sent a tracking number and my order arrived quickly and was the exact product I ordered. This merchant didn't have to go above and beyond to make me a happy customer, but they did. I don't hold a glitch against merchants, my question is, "Do they make it right?" ibuysonline.com made it right. Give them a chance, they have good prices, and from my experience if something isn't right, they'll make it right."
"Bought a Yamaha soundbar, it was $200 cheaper than anywhere else with free shipping via USPS. They called me up after the order to confirm the order try and get me to upgrade shipping to UPS for about $40. I declined, but they were nice about it. Shipping was fast, about 3 days I think. All in all, a good experience. I'd buy from them again."
"After doing reasearch between several online stores and Samsung.com, I decided to go with the Samsung 46ES6500. I have to say that I made an excellent choice. The TV really blew me away.
I initialls saw the item on Ibuysonline.com and wanted to pick up the TV since they were close to me but they said no pickups. Being frustrated on that, I decided to look elsewhere however, no where else gave me the same price and satisfaction that Ibuysonline did. After not being able to pickup the TV, the TV did show up at my house within a few days which I was really happy about.
Thank you Mike @ Ibuyonline"
"Great service. Fast shipping."
"I ordered a Samsung TV and was extremely happy with the level of customer service I received, as well as the actual product itself. The Samsung I ordered shipped and arrived very quickly, in perfect condition. I wholeheartedly recommend Ibuysonline.com to anyone in the market for TV's. "
"The salesman that I delt with was very informative. Customer Service was great too, I changed my mind at the last moment and decided to get a different model and they were very helpful. Thank you guys - will purchase from you guys again!"
"My wife ordered from here before and we decided to make a few purchases for our business since everything went well the first time. Our overall experience was great & prices were unbeatable. Couldn't have asked for better customer service. Thank you!"
"I would like to leave feedback for this company for the spectacular job they have done assisting me with my camera purchase.
By calling several online stores, il found out that a lot of the reps answering the phone have no idea about what they are selling. Some companies have no concept or experience on how to treat a customer who is willing to spend money with there company.
After a couple of weeks shopping for the best price on a Nikon d7000 slr camera, I came across www.ibuysonline.com. I called and spoke to Jason in the sales team. He was very knowledgable of all specifications on the product, spoke to me very professional, and he gave me the best price on the camera (comparing to all the other sites I shopped at). After placing the order over the telephone with Jason, I immediately received an email confirmation with an invoice. The tracking information email followed a couple of hours later. Shipping from iBuysOnline.com was very fast. The transaction went as smooth as I can possibly imagine. I rate this company 5 stars across the board. I will recommend this website to all my friends and family looking to purchase the latest consumer electronics. Best shopping experience I had in a very long time.
I hope this review can help others make a wise decision on where to shop with no gimicks and hassle free experience.
Thank you"