ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2010-04-20

"This merchant's site was just horrible. You have to fill in your name and address twice, their scripting appears to willfully disable any autofill capability of your browser, so ordering is a real pain. And then they had the nerve to cancel my order, just because they decided they wanted $2.37 more profit from my measly $27.12 order. That's right! They jacked the price up and even though I painstakingly ordered based on the advertised price, and the order went through, they later decided to renege and emailed to let me know that my order was cancelled. They're pathetic! Amateurs! At the changed price, a 2-month supply of the vitamins I wanted would cost MORE THAN double what the lesser 1-month supply goes for. Dummies!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-04-17

"MY order was from Now food capsules which was very important to me because my mom needed one.
I found Imedmart had the lowest price for this product and I ordered online. They sent me a confirmation email with my order summery and approximate time of delivery. That item was delivered by Fedex Ground and as promised (or 1 day later) which was OK.
Totally happy and will buy again the same product (or even some other) when I run out of this.
Thanks
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2010-04-14

"My order took 6 days to be delivered to my address. Their price was lowest among all other places I checked and the website was easy to shop from.
Their email notification was accurate and helpful.
Will buy some other stuff from imedmart in future.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-04-12

"I purchased protein bars from this website. Their website was easy for ordering and on line payment.
The item I ordered was in their stock as their confirmation email said so. It took 4 days for Fedex Ground to deliver that order to me.
I'm totally happy with the price and quality.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2010-04-02

"Unreliable. Sent me a incomplete order. Called to complain and got a recording that referred me to their online customer service form that said I would receive a response within 24 hours. Still waiting... Had to purchase unsent items somewhere else at an additional shipping fee."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2010-03-19

"Not worth the small savings! Buyer beware. Seller has nothing in stock. Does not state there will be a 7+ day processing time for orders plus ship time. I wish I would have read the other reviews before I made a purchase. This is clearly a pattern with this seller. Stay away!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2010-03-16

"I placed an order Feb 18. a week later, when i was just about to contact the company to cancel the order, they sent me an email stating the product was backordered (even though it was available online X0. the same day i got an email that stating it was shipped. today is Mar 16 and I still haven't received it. I called my bank to cancel the charge. the only way i was able to speak to anyone-"Robert" was when i said i wanted to place a phone order on their online contact form. he called and was cutting me off while i was talking about return my money. IMDEMART IS A FRAUDULENT COMPANY! STAY AWAY. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2010-03-10

"Bought two items, one ended up as back ordered. They shipped the one item, charged me shipping for two and closed out the order on the second item. Emails go unanswered. Stay Away! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2010-02-25

"Terrible experience. After more than a week, order still is in "processing." Emails are not answered, and the phone numbers listed on the website lead to a recorded voice with no chance to leave a message. Just a disaster."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2010-02-08

"Stay away - this is nothing but a one person operation that does not have anything in stock - do not order if you care about getting your order anytime soon. Customer service is rude and no management available if there is any to begin with."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2010-02-04

"I would avoid them. They show some competitive prices on products, but they apparently do not actually stock the items. I was sent an email finally on Feb 1, 2010 saying that my order partially shipped, but the web site does not show what shipped, how it was sent or provide any tracking number. I contacted Imedmart through email and received no response regarding what was shipped and when the rest would be sent and the tracking information. I buy from Internet merchants quite often and this will be the last transaction with them. POOR SERVICE, SLOW SHIPPING. It is now Feb 4, 2010 and I do not have anything nor any information. OH and they charged my credit card the day I placed the order, most companies charge when they ship."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2010-01-19

"This seller is a complete fraud and have no sense or care for the customer. I ordered 3 cases of protein shakes from them a week ago. I never got an email about shipping so I called them yesterday and waited on hold for about 5 minutes and after that 5 minutes, the auto service said they were closed about 5 hours ago. WTF. They couldn't state that at the beginning of the call?

Then I left a phone message and called them about when my product was going to be shipped and they emailed me back saying they no longer have the product. WTF. Really, can you be anymore worthless as a company? They dont have the decency to email me the next day and let me know, they wait until I contact them. This company should be banned from selling anything.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

1/5

2010-01-06

"Liars! Cheats! Stay away!!!!!ý

They advertised at a lower price and then after I placed an order they e-mailed to say that the items were not available at that price but were at a higher price. It believe that tactic is illegal in the state of California.

Don't order from these people, it's not worth your time.
Stay away!!!!
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2009-12-13

"Terrible. I placed an order and 5 days later there was no further activity on it. I tried calling customer service but was given a message saying that their call volume was too high to take my call and said emailing them was the best way of getting a hold of them. So I emailed them and was sent an auto-response saying my message would be responded to in 12 to 24 hours. 48 hours later there was still no response. If I wanted service this poor I just would've bought from some schmuck on Ebay."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2009-11-22

"This has got to be one of the worst companies around. They send me the wrong product and then expect me to pay for shipping to get it back to them so that I can get a refund. They never answer their phones and hardly ever answer e-mails. Thanks to them I'm stuck with a product I don't want and I'm not paying even more money to ship it back to them in hopes that I'll get a refund."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges