"On 10/26/09 all was resolved. Inkfarm credited my cc for the overcharge. They had not seen my emails and saw the review. They're website was not set up for the use of a promo code along with the already applied discounts. They immediately called and apologized. I am very pleased. I will certainly give them another chance. Two thumbs up Inkfarm!!!
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I purchased Canon ink from inkfarm. They were having a 10% off sale and free shipping. This discount appeared on their confirmation page. I then added a $2.00 promo code and clicked continue. Without warning the website created my order at the original price minus the ($2 promo discount) without the original confirmed discounts.
I immediately sent an email to inkfarm from their website and followed it up with another email. I still have not heard from them. I received the package but will send it back if I don't hear from them. The price I was charged is more than 15% above what was originally shown on the confirmation page. Decide for yourself if this is a company that you want to do business with. I won't do business with them again.
"

"I've ordered ink cartridges from INKFARM.COM now for about 3 -4 years and I've never had a problem till recently. After 10 days my order was never received, so I contacted them and yhey asked if I had any problems receiving mail and I responded no and they went ahead and sent me another cartridge at no charge and no charge for additional shipping and received it in 2 days. So PORKEE reveiw below sometimes it's how you respond to someone that will create a situation like yours. I referred everyone I know that has a printer and they all love inkfarm.com Thanks again inkfarm for the great service!"

"InkFarm is terrific! I've previously had the most horrific experiences purchasing ink cartridges, & it was positively healing to deal with InkFarm ~ they are considerate, prompt, honorable, & a joy to deal with on all levels. Their prices are great, too! I don't think I'll ever shop anywhere else :-)"

"I had a very positive experience with Inkfarm. They have great prices, and even better customer service. I will undoubtedly continue to do business with them!"

"I am a long time customer. I have a very small home-based business and my printer is old, but solid and reliable. Inkfarm always has the cartridges I need at a great price. My small orders are process quickly and often arrive in a day or so. I no longer shop anywhere else!
--Joanna"

"Just wanted to say thanks.

When I placed my first-ever order at inkfarm.com, there was a problem with the way the order was processed- I was accidentally charged twice.

I emailed customer service, and the situation was corrected not on the next business day, but just hours after the problem was discovered.

It was just a tiny order, but that kind of customer service makes me a customer for life. I'll tell people about your business, too.

Thank you."

"Avoid buying. Poor business practices! They never shipped but charged my card on the same day as the order. They claimed that they shipped but cannot provide proof. When I filed a complaint with the BBB they lied stating they never received my emails. I have proof they were sent. Buy elsewhere for you can find the same Chinese made cartridges cheaper if you look."

"I have used their remanufactured black HP cartridges for a while and was very satisfied. So I decided to try the color version as well later. I bought two, after only a few pages it started giving a printing error and wouldn't work, however the second cartridge worked fine. I contacted inkfarm about the problem with the one cartridge, and they sent me a free replacement within two days. I like their products and the value they represent, and they stand behind them. I think they're a great company"

"I have dealt with InkFarm several times in the past and have always had prompt and courteous service. Their products are top grade. Would highly recommend"

"The best quality, service and product"

"I've ordered from Inkfarm sporadically for several years now. Their prices are low-tier & competitive, their products always of unfailing quality. Except for this last occasion, all orders have arrived exceptionally fast (3 or 4 days). This time, a program glitch had snagged the order... but, once diagnosed, remediation was quick and thorough. Inkfarm will continue to be the first place I look for supplies in the future."

"I have been ordering ink cartridges for over 4 years.Quickest shoping and shiping.I had a question about my last order,they responded in couple minutes by e-mail.
I'm imressed,have always been satisfied with the product and service."

"Very good prices. Very reliable and dependable. Staff goes the extra mile for a customer. "

"I misunderstood my ordering. Inkfarm was prompt and "Johnny on the spot"! They made me feel important, even though this was only my 2nd or 3rd order with them. I will order again."

"Ink Farm is an amazing company. They have great customer service, great prices and you can't beat their wide variety of cartidges. I'm not getting paid to tell you about this, I really believe that Ink Farm should be everyones #1 choice for Ink purchases.

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