"I was unsure when I had ordered but hey ho it's good quality and exactly as shown on line ."

"Easy to order and quick delivery "

"I seem to have made a mistake, I admit it but.... I ordered 2 x rugs in Ivory Oslo. When the rugs arrived they were not the design I wanted. It transpired that there are 3 different designs called 'Oslo'. So now I have to ship these back to Switzerland from the UK at a cost of £100.
I asked for an exchange but the company will not do this. I am not happy. "

"Purchasing was easy and straightforward...was told 2 day delivery but In reality it was 6 days. This wasn't a real problem for us tho"

"Great service. USA to UK in a week. Nice rug at a great price. Recommended to all. Many thanks"

"Ordered a rug, believing there was one left, then to be told there wasn’t one and that I had ordered a product on back order, which I have to wait almost 2 months for!! "

"Rug arrived quickly, but packaging was ripped, so the rug was not protected and arrived with a lot of dirt on it where it was open on the end of the rug. It wasn’t as well packaged as I thought it could have been, such a shame ."

"Totally blown away by the choices & sizes on offer from this company. Ordered & delivered within the same week. We are very pleased. "

"Wrong colour arrived tried to return but apparently I have to pay when website says returns r free totally disappointing experience !"

"So easy to order and a large choice ,keep you up to date with progress too.Haven’t received my rug yet only ordered it Sunday but estimated delivery is this Friday "

"Excellent service from order to delivery"

"Ordering was simple....delivery date was not long at all and I was notifyed of the delivery day and time very quickly."

"Third time purchasing from this company ..excellent quality and service "

"Delivery date changed but other than that it went smoothly"

"Excellent customer service, arrived ahead of schedule. Excellent quality "