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Product & services pricing
4.15/5
Chance of future purchase:
4.00/5
Shipping & packaging:
4.08/5
Customer service:
3.38/5
Return/Replacement policy:
3.73/5

Verified
5/5

2024-07-15

Top Service

"Ordered at a good price.
Itenas expected
Fast delivery from America
Questions answered quickly
"


Verified
5/5

2024-07-15

Chose a lovely rug

"The website was very easy to use but I can't comment on the rug because it's not due for another couple of days "

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Verified
5/5

2024-07-13

fantastic quality at a great price

"I decided on getting a new very large rug, rather than a new carpet..I made the measurements and clicked buy. Went it arrived well packed up I was delighted with the style and quality. Definitely recommended."


Verified
5/5

2024-07-12

Excellent website

"Very easy to navigate website, good choice of colours, patterns and finishes "

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Verified
5/5

2024-07-12

Stunning Rug

"Arrived very quickly. I was kept up-to-date with delivery. Very, very happy with this rug. Absolutely stunning and would definitely use this company again. Very good value for money and very well made rug. Good quality. Thank you. "

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Verified
5/5

2024-07-11

Kitchen rug

"Pleased with rug. Good service. "

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Verified
5/5

2024-07-11

Excellent customer care and quality products

"The team offer good advice and are prepared to go the extra mile for customers. The rugs and underlay are good quality and beutiful."

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Verified
5/5

2024-07-10

So far ...

"... the purchase of my new rug has been great. Lovely website, easy to navigate etc. It arrives on Friday - so more later!"

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Verified
5/5

2024-07-09

Recommend

"Good customer service and very quick delivery. Thank you."

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Verified
5/5

2024-07-08

Great rug

"Great fast service from Rugs.co. Great rug which replaced one purchased before,"

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Verified
5/5

2024-07-08

All right.

"Right size, right material, right price. What more could I ask."


Verified
5/5

2024-07-08

super quick

"Ordered the rug easily for a great price, free delivery too"

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Verified
5/5

2024-07-06

Great value, very pleased!

"Having read the Trustpilot reviews after I'd ordered my rug, I was a little apprehensive but pleasantly surprised when it arrived within a week. I got exactly what I expected for the price I paid....it's not a thick, plush rug but if it was, I would've expected to pay at least three times as much! Looks lovely in my room, would recommend. "

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Verified
1/5

2024-05-28

Still waiting for order!

"Order has not arrived. When will it come?
I was reassured the rugs would be delivered and had gone astray due to an error. I am still waiting.)
"

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Verified
5/5

2024-07-05

Rugs

"Good from short to finish!"

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