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Product & services pricing
4.15/5
Chance of future purchase:
4.00/5
Shipping & packaging:
4.08/5
Customer service:
3.38/5
Return/Replacement policy:
3.73/5

Verified
4/5

2024-06-19

Experienced with rugs.co.uk good…..but

"If you order from rugs.co.uk ….there is nothing wrong with it. The rugs get delivered the way they said they would….the quality is good….nothing wrong with that BUT……what we struggle to understand is….the rug we bought was made in Turkey, shipped from The US to the UK…..is anybody in rugs.co.uk thinking about their carbon footprint?"

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Verified
5/5

2024-06-21

Just what I was looking for.

"I was looking for a serviceable rug for my summerhouse at a reasonable price. Delivery was prompt and I am pleased with it. "

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Verified
5/5

2024-06-21

Found just what I needed

"Easy to use website and great selection so found just what I needed, very competitive pricing too"

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Verified
5/5

2024-06-18

Absolutely first class in every way

"Because I made a mistake in ordering an unsuitable colour, I needed to chat on line and the person who helped me was brilliant. I needed quite a lot of guidance and advice to come to a decision and I received friendly, patient and efficient guidance from a very knowledgeable employee. Well done and thank you!"

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Verified
5/5

2024-06-17

Anchors aweigh

"We ordered two identical rugs for our boat when I saw where they were coming from South Carolina i thought there never going to get here in three days but I was wrong at0800 on the third day they were here. And they are perfect for our boat."

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Verified
3/5

2024-06-14

Disappointed

"Even thought the rug arrived quickly, the edges are so bent I don't know how long it will take to be flat again. If it had a tube each end or had been rolled around something substantial then the rug would have arrived in perfect condition. Disappointed. Also, I hadn't realised it was coming from the US, the company name is mis-leading."

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Verified
4/5

2024-06-17

Great rug, shame about the air miles!

"Fantastic rug, good price and quick delivery. The only downside was that it came from America - having been made in Turkey and now shipped to the UK. I used rugs.co.uk because I thought it was a UK based company. The air miles associated with this one rug are not very green!"

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Verified
5/5

2024-06-15

Great value

"Greta rug to replace a similar rug . Good price and fast delivery
Kept me informed of delivery status
Looks great in my hall
"

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Verified
5/5

2024-06-14

Delivered at lunchtime very pleased

"Very pleased with rug and how quick it came "

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Verified
5/5

2024-06-13

Round red rug report

"Very pleased with my new Round rug, did wonder about the fact that it was folded rather than rolled but flattened out nicely over a few days.
Also had two delivery dates via Fed Ex so wasn’t really sure which day it was coming but delivery guy was very helpful.
Had previously seen that PayPal wasn’t working and I had the same problem so paid a different way than I had intended but we got there in the end.
Rugs . Co Uk slightly misleading I feel, look it up before you buy.
Would not have enjoyed having to send it back if needed think this would have been very costly.
Overall happy with sale and would buy again ,
Thankyou.
"

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Verified
5/5

2024-06-13

Great rugs

"Lovely photos to choose from and many sizes fantastic rugs"

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Verified
5/5

2024-06-13

Great rug, sensibly price.

"What’s to tell I hope the rug is as good as the picture."


Verified
5/5

2024-06-13

Love it

"Great quality, exactly like in the picture! Love it "

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Verified
5/5

2024-06-12

excellent

"all the way to arriving at the door"

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Verified
4/5

2024-06-12

living room rug

"plenty of choice
plenty of sizes
good quality for price
needed more info on when posted and arrival day
"

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