ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.22/5
Chance of future purchase:
4.24/5
Shipping & packaging:
3.94/5
Customer service:
4.13/5
Return/Replacement policy:
3.79/5

Verified
4/5

2022-08-14

Satisfied

"Was able to find what I wanted and received it faster than expected. The product itself has some issues but that is fine, able to take care of that"


Verified
5/5

2022-08-14

Oh yeah

"Knowledgeable and helpful "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-08-14

Best place for bike parts

"All my orders have been accurate, timely delivery. Very happy customer."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-08-14

Excellent

"Excellent customer service and even had parts for my '84 in stock."


Verified
5/5

2022-08-14

Perfect

"Great customer service and prompt delivery ."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-08-14

Ordering easy

"Ordering was easy and my parts were received on time ."


Verified
5/5

2022-08-13

Engine crash guard

"Good fit for my 08 FLHT. I'm very happy with the purchase, shipping and installation.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-08-13

Was able to get what I needed fast summer is short

"Not much to tell I needed parts they had them I ordered on Wednesday installed them on Friday and rode for the weekend "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-08-13

Great service

"Fast delivery and great service "


Verified
2/5

2022-08-13

Still waiting.

"Placed an order for something that was "in stock". Two weeks later, still waiting for delivery."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-08-13

great customer service

"I called to order my parts and was glad I did. The customer representative was very helpful and knowledgeable. My parts arrived fast and the order was correct. Great experience!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-08-13

Over all Happy

"Easy to order from, large variety of parts on the website. Good experience, my only complaint is the price of shipping but hay it is what it is"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-08-13

Fast service the right stuff that fit the 1st time

"All was great , i have been buying their for years and will continue to keep buying their"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2022-08-13

Disappointing

"My original order was messed up. Then, I thought I was getting great customer service but, there was no follow through. The customer service rep never issued my return shipment labels and didn’t even give me the $15 “ we are sorry credit “ she offered to give me. I’m still waiting for the second order that I placed For 10 brake fittings. So far I received one piece in a box by itself. The other nine still haven’t arrived. It’s been over a week now and I just got a email that eight of them are shipping. So I’m still short, and it took forever to ship. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-08-13

Can’t beat ‘em.

"The best as usual, JP is always reliable"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges