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Product & services pricing
4.24/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.86/5
Customer service:
3.99/5
Return/Replacement policy:
3.78/5

Verified
5/5

2022-08-13

Great service

"Fast service, shipped just 4 hrs after ordering. Will be ordering from here from now on. More than satisfied with the entire experience, I will recommend them in a heartbeat."

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Verified
3/5

2022-08-13

Delayed due to availability but not indicated on site

"Placed the order from the web site and found out later they didn't have the parts at the warehouse. Item was delayed for over a week. The site did not indicate the part wasn't available at the warehouse but it was available if you called a store that had the part. J&P should have had the store ship the parts rather than wait on the vendor to ship them the part."

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Verified
5/5

2022-08-12

accountability

"was very polite, helpful and prompt even though I made a mistake in product that was purchased. excepted return and as promptly as possible, supply chain, corrected to what I originally wanted to purchase"


Verified
5/5

2022-08-12

great service

"Talk to a representative who helped me with my order. He was very friendly and willing to help. Great customer service highly recommended."

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Verified
5/5

2022-08-12

"Always has what I need and always get it fast"

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Verified
5/5

2022-08-12

"Fast shipping very satisfied with my Vance&hines sortshots "

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Verified
5/5

2022-08-12

Parts

"Just what I ordered, fit my bike, Thanks"

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Verified
3/5

2022-08-12

Commander 3 tires

"Said it was in stock , but didn’t ship for quite some time."


Verified
5/5

2022-08-12

Speedy

"Great price great product great service speedy delivery "

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Verified
5/5

2022-08-12

Fast shipping, good price.

"Fast shipping, good price."

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Verified
5/5

2022-08-12

Harley Front Tire

"I was satisfied with the delivery and it was actually earlier than expected. Although I wanted a Michelin Commander tire to match my rear tire I hope the Dunlop is comparable. "

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Verified
5/5

2022-08-12

Good tires

"Everything was was delivered in timely manner . "

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Verified
1/5

2022-08-12

My parts were laballed RETURN TO SENDER , no reason or update

"After giving extra time for delivery ,I checked my order satus was RETURN TO SENDER. I was not contacted , or offered a refund on my order. Now I will be fighting to get my money back just to order from a vendor that can deliver. "

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Verified
5/5

2022-08-12

Always been a great experience thanks JP Cycles

"Always easy to place order and shipping is great "

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Verified
5/5

2020-12-10

Sweet

"Get what you order, on time and correct. Great place to get things for scoot"

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Rep reply posted 2020-12-10
A rep from J&P Cycles, JPCyclesKE, has responded:

“We appreciate you for taking the time to fill out our survey and sharing your feedback on your shopping experience. We appreciate all feedback and suggestions on your experience. We are always looking to improve our customers shopping experience. J&P Cycles is committed to bringing our riders the best customer service and a vast array of options. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.