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Product & services pricing
4.22/5
Chance of future purchase:
4.24/5
Shipping & packaging:
3.94/5
Customer service:
4.13/5
Return/Replacement policy:
3.79/5

5/5

2016-09-06

Perfect, fast, quality & care!

"Outstanding products, shipping, pricing and customer service. Thank you!"

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Rep reply posted 2020-11-23
A rep from J&P Cycles, JPCyclesKE, has responded:

“We appreciate you for taking the time to fill out our survey and sharing your feedback on your shopping experience. We appreciate all feedback and suggestions on your experience. We are always looking to improve our customers shopping experience. J&P Cycles is committed to bringing our riders the best customer service and a vast array of options. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2024-09-17

Great customer service great selection

"I purchased a variety of parts for my 08 super glide all were as expected. Pricing and customer service are my 2 main decision makers. I have and can always rely on j&p to deliver that. Now we just need to get further down the rabbit hole with custom parts. Carbon fiber parts, dirty bird custom, and similar so Peeps like me can shop all in one place..."

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Verified
5/5

2024-09-17

Honestly the best .

"I bought from JP cycle except the product I got waz from custom dynamics the product was inferior even though it cost a pretty penny, and it broke no fault of my own so I contacted custom dynamics who treated me horribly. These were the worst people that you’ve ever met in your life. You would not buy something from them, and if it was a store that you could actually walk into they wouldn’t treat you this way because they have an actual person standing in front of them however, JP cycles treated me very well and actually give me a brand new product with no charge and I didn’t even have to send the other ones back. I give JP cycles five stars and I give custom dynamics one stars do not buy custom dynamics products. "

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Verified
5/5

2024-09-14

Fast service...thank you!

"Fast service...thank you!"

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Verified
5/5

2024-09-10

My life behind bars

"I had a restoration completed on my Dynaglide after years in storage. A replacement take was needed and J & P quickly shipped a perfect fit (I verified by phone to be sure) quality tank at a good price. I always find great value with all products I have purchased. I rebranded the H-D to carry the name of my great granddaughter Eloise, 10 months, and have designed a new tank badge. She looks great and I'm loving life behind bars again, handlebars."

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5/5

2024-09-09

Great Service

"Exceeded my expectations!"

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Verified
5/5

2024-09-09

Heritage Softail luggage rack

"Good description of item. It was east to place order. The luggage rack arrived in a timely manner. The luggage rack was package well and had no damage. It was easy to install amd looks great on my Motorcycle."

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Verified
5/5

2024-09-09

Completely Satisfied.

"The product was exactly as advertised and fit perfectly. Seems to be a reputable company from whom I will probably deal with again. "


Verified
1/5

2024-09-08

Replacement Battery and replacement passing light bulbs

"Nothing I ordered was direct fit .Returned the battery and would have returned the passing light bulbs if I still had the shipping box. Not cutting wires on my stock springer for what’s supposed to be direct replacement bulbs. Battery terminal location would require wires to be mounted on top instead of the sides of posts. Buying from Harley. You get what you pay for. "

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Verified
5/5

2024-09-08

Tire purchase

"Exactly as ordered and arrived quicker than expected when order was place. Thanks for the quick ship time"

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Verified
5/5

2024-09-06

Fast shipping

"Fast shipping, parts arrived as expected"

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Verified
5/5

2024-09-05

Good service

"In stock fast shipping good products
Great sound from speakers
"

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Verified
5/5

2024-09-05

Perfect fitment

"Item arrived on time and was a perfect fit. Would order from again. "


Verified
5/5

2024-09-05

fast delivery hard to fine part

"hard to find part good price "

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Verified
5/5

2024-09-05

Great service and product

"Great service and product"

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