"Tool Bag was as described and came in well protected packaging. Looks like it is durable and will serve the purpose(tool storage) well."

"Wished to order a transmission for my 1975 FXE. System showed in stock. Not in stock. Called teddcycle who is the manufacturer and they only sell to Dealers. Talked to your Customer Service and she said she would check it out and get back to me on Thurs or Fri, still no response who knows maybe Monday or Tuesday. Refund of charges was done very timely and the 50 bucks in store credit is nice, but until I get a **** on on the fence for repair/restore or sell had the beast since 1976 so she means a lot to me"

"Product delivered and mounted on bike. Noticed set screws missing. Raymond and Daniel really helped a-lot to rectify the issue. Great customer support and service. "

"Excellent always dependable "

"Don't bother calling customer service, if you need that just go elsewhere. The guy you reach at customer service is placed there as a target for your aggression and can do absolutely nothing for you, except place orders. Go elsewhere, anywhere else."

"Not happy. Also was given $15 gift card on Tuesday when item did not show, then $30 gift card on Friday while still no package. Gift cards are nowhere to be found! Service rep on Friday was excellent! Where are my gift cards though?"

"I have bern waiting for ling over a month for the engine I paid for in full while my Electra-glide sits at Harley Davidson. There is no status, no update, no help and no answers as to when the engine will ship. All I am told is they are waiting. It’s awful customer service. Im suspicious I will receive what I paid full price for. I wasn’t even offered a discount for the 6 week inconvenience (so far) since July 26, 2022"

"I always like ordering parts from J&P Cycles with their fast shipping and good products."

"Bought several items, most arrived ok but one critical part (master cylinder rebuild kit) was incorrect and cost a great deal of time and frustration. No consideration/resolution was provided by the company other than form for returning. Part can't be returned because it was installed before I realized it was not the right one. I'm done with these guys!
Update - on the plus side they offered to refund the part cost. On the downside it took way too many emails to get it done."

"great service from good people"

"Great seller, fast delivery, top product"

"I was looking for a part and when I called I received awesome customer service "

"Good items. Bad customer service. "

"Nice place to shop online. Planing to visit the store in Piegon Forge next week."

"good stuff,will buy again"