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Product & services pricing
4.27/5
Chance of future purchase:
4.16/5
Shipping & packaging:
3.89/5
Customer service:
3.99/5
Return/Replacement policy:
3.82/5

Verified
5/5

2022-06-03

Outstanding Service

"•Extremely user friendly website. (I'm not a mechanic or a tech wizard)
▪︎Excellent selection of after market parts.
▪︎Super responsive.
▪︎Lightning fast free 2 day shipping (with RPM membership). Worth the membership fee alone. Not to mention the RPM discount or RPM cash earned toward future orders.
▪︎Absurdly great promos.

I can't rate their Customer Service department because I 've never had to use it. If it's run like the rest of the company then I'm sure that's excellent as well. I've placed 5-6 orders in the last 30 days.


I could never say enough good things about my experience so far with J&P Cycles.
Unbelievably great company. Keep up the outstanding work!
"

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Verified
5/5

2019-02-01

Great Service

"Great Prices, Great Service & Fast Delivery. Very Happy"

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Rep reply posted 2019-02-01
A rep from J&P Cycles, jpcycles.com, has responded:

“Thank you for the 5 star review, we appreciate it. J&P Cycles is committed to bringing our riders the best customer service and the highest quality products at the best prices. Thank you for helping us "Keep the World on Two Wheels."”


Verified
5/5

2019-06-04

Verry verry much

"I like it Verry verrjy much"

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Rep reply posted 2019-06-04
A rep from J&P Cycles, Motorcycle-Superstore.com, has responded:

“Hello,
Thank you for taking the time to complete the survey . We appreciate your positive feedback. We are committed to bringing our riders the best customer service possible and we try to keep our warehouse stocked with the parts our customers want so we are able to get your order to you quickly. We are glad you found what you were looking for, that is our goal with every order that is placed with us. Thank you for choosing J & P Cycles and helping us "Keep the world on two wheels". As always, ride safe."


Verified
5/5

2022-06-03

Fast shipping!!

"Will buy again from them for sure!!!"

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Verified
5/5

2022-06-03

Perfect Fit

"I have ordered H7 bulbs from different places, each one either didn’t fit or wasn’t designed to fit in such a small area, that was until i stumbled upon J&P H7 which fit perfectly in my 2014 Ninja 650 headlight and high beam port."

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Verified
5/5

2022-06-03

Exactly as described

"Product works well, will purchase from them again."

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Verified
5/5

2022-06-03

About my experience

"This is an Excellent company to do business with.. A lsrge inventory of parts and the SHipping is super fast.. I'd recommend them to who ever needs motorcycle parts... "

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Verified
5/5

2022-06-03

Great!

"I go to J&P cycles for all my motorcycle parts. They have a wide variety of parts and delivery is fast and efficient. Strongly recommend using this website. "

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Verified
5/5

2017-04-03

Excellent Service

"Always have good service with every order so far."

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Verified
5/5

2022-06-02

DELIVERED RIGHT ON TIME

"GOOD CUSTERMOR SEVICES. NO PROBLEMS"

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Verified
5/5

2022-06-02

Great parts

"Fast shipping the parts was what I was looking for. Plan on doing more business real soon. "

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Verified
5/5

2022-06-02

Fair price

"Took longer than i thought, but high quality products. Need to step up picking and mailing process. But once again good price, good product."

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Verified
5/5

2022-06-02

Great service

"Gave me great advice on parts I was ordering. The parts advisor also help me place my order and also applied a discount to my order with free shipping. "

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Verified
5/5

2022-06-02

These folks are the best. Great products at a great price and fast delivery

"Excellent experience every time."

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Verified
5/5

2022-06-02

Great service,very fast delivery ,product as described!

"I am very happy with everything!The delivery was fast and it came to my house- i didn't have to pick it up from the post office as usual,the product was exactly as shown and looks like a very good quality item.It was very well packed and i will totally keep this site in mind for future buys.Excellent job,thank you."

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