ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.27/5
Chance of future purchase:
4.16/5
Shipping & packaging:
3.89/5
Customer service:
3.99/5
Return/Replacement policy:
3.82/5

Verified
2/5

2022-06-02

Disclosure

"I ordered spark plug wires and it did not specify when the arrival would be.. chatted with someone on the website for them to inform me it would take 2-3 business weeks and that in my summary it stated so.. so don’t expect to get anything within a week of ordering "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-06-17
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-02

Got a set of wheelchocks, came as described and fast shipping . Easy to install.

"Great inexpensive product. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-06-02

You'll replace a defective part very quickly I haven't had a chance to put it on because I got covid 19

"Excellent service You always try to send the right part."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2022-06-02

Great service

"Fast delivery with no issues. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-06-02

Great motorcycle store

"Any time I need parts or accessories for my Harleys this is the go to place."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-06-02

J&P had it.

"You would think Harley Davidson would have a 1994 Fat Boy trip switch. They didn't and it was back ordered. J&P had it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-06-02

Excellent service

"Jp cycles has an extensive line of parts for multiple platforms of motorbikes, along with quick delivery and excellent customer service , highly recommend."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-06-01

Thank You

"Quality product woth fast and accurate shipping. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-06-01

Fast delivery

"Good product and very fast shipping "

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-06-01

Best experience

"Great quality, very fast shipping & good seller communication."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-06-01

On time.

"Came on time. Waiting to put them on this week."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-06-01

Headlights

"So grateful the items were in stock, shipped, and were delivered quickly ! Thanks J&P
I'll be back for more soon !
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-06-01

Led Turn signals

"Ordered the front turn signals to replace LEDs that were not operating properly
New LEDs are bright and snap in.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2022-06-01

Bad information

"They did not have the parts their website said they did "

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2022-06-17
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-01

Great service from J&P Cycles

"Great service! Fast shipping! Very satisfied! Highly recommend!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges