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Product & services pricing
4.27/5
Chance of future purchase:
4.16/5
Shipping & packaging:
3.89/5
Customer service:
3.99/5
Return/Replacement policy:
3.82/5

Verified
5/5

2022-06-01

Motorcycle parts

"Of course j and p delivered exceptionally well!!! Parts fit perfectly!!!"

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Verified
5/5

2022-06-01

Quick

"Package was delivered very quickly as described"

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Verified
5/5

2022-06-01

As promised

"My order was accurate and shipped in a timely manner. It arrived on the date specified. The brand name tires I ordered were on sale far below local retail price. I could not be happier with my experience.
"

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Verified
5/5

2022-06-01

Harley Part

"Ordered a saddlebag support bracket, fit was perfect, price was awesome, delivery was in two days. I have bought many items through the years from JP, never returned anything. "

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Verified
5/5

2022-06-01

"Got we we ordered on time and at a great price ."

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Verified
5/5

2022-06-01

Got what I wanted

"Got what I needed when I needed it "


Verified
5/5

2022-06-01

Road Jingle

"good products/ fast service; what else do ya need"

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Verified
5/5

2022-06-01

Great Experience

"Reasonable price and fast delivery! Very pleased with this item."

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Verified
5/5

2022-06-01

Didn’t Cancel Order

"Had to return an order that I called and canceled, the JP rep said the order was canceled then about a week or so later the order showed up at my house."

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Verified
5/5

2022-06-01

Value Stem for my bike

"It was easy to order and received very fast "

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Verified
4/5

2022-06-01

Mostly Satisfied

"I ordered three things: a Clutch Drum, Stator, and primary cover gasket kit. Clutch Drum and Stator came quick. Primary gasket kit didn't ship. After a week I called and they said it was because they don't have that one but they have a different one in stock they can send me. It cost more money so I was refunded and charged accordingly. If I didn't call I feel I would still be waiting for it. Were they just going to leave me hanging?"

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Verified
5/5

2022-06-01

Too fast of delivery

"Amazing and so happy to deal with JPC"

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Verified
3/5

2022-06-01

Stock and delivery time disappointing

"I would have bought more if they had items in stock. Several items I want are currently not available. They promise 2 or 3 day delivery, but it seems that it takes that long to fill the order and ship it. Reality is more like 5-7 days to receive it."

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Rep reply posted 2022-06-17
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-01

Tires

"As always J&P cycles had my tire in stock, had a reasonable price, and got it to me in a very reasonable time. I highly recommend J&P cycles for all your motorcycle needs. Been using them on and off for years. "

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Verified
3/5

2022-06-01

Slow to ship

"Took two days for in stock item to ship.
"

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Rep reply posted 2022-06-17
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.