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Product & services pricing
4.24/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.86/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
1/5

2022-08-08

"Horrible i make a order part never arrive wait for more than a month so I canceled bad experience "

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Verified
5/5

2022-08-08

I get my parts always on time.

"I get my parts always on time. Great customer service. Quality parts. Great customer service. Always been satisfied with everything I have gotten from them."

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Verified
4/5

2022-08-07

Parts order

"I expected them to ship quicker, the parts all arrived finally, one package was mangled and a part was missing, the mailman found it and delivered it on Saturday, mission complete!"

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Verified
1/5

2022-08-07

Bad experience but still hope for better

"For the second time I purchased 3 tires at once. For the second time, 2 weeks after I placed the order, I am still waiting for them. Tracking the package, I see my tires being stuck in BLOOMINGTON, CA for the last week. I'll keep calling..."

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Verified
5/5

2022-08-07

Exactly what I needed

"Part described as needed and fit as expected. Glad it got here a day earlier than it said too. "

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Verified
4/5

2022-08-07

Great experience

"Product fit perfectly with a fair price and arrived promptly "

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Verified
5/5

2022-08-07

Great

"Great store fast delivery"

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Verified
4/5

2022-08-07

Send information when a part is not in shipment.

"Order parts from J&P for a long time."

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Verified
5/5

2022-08-07

Fast and Quality

"Excellent turn around time, ease of access and quality parts!"

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Verified
3/5

2022-08-07

J and P did an amazing job getting it shipped very quickly, it was UPS that messed up

"UPS still has not released my tire. Shipped it to my old city 2000 kms away. Talked to 4 people for a total of 5 hours and they still cant sort it out. Do not use their app. It was garbage 12 years ago and it is still garbage today. Would not let me pay my duty on the app. Would not let me change my choice drop off from 12 yrs ago. I deleted app and they still shipped it to my old city for holding still after talking to 3 different people and paying my duty. I was assured it would get sent to my purchase address. Still no delivery two weeks later. J and P should reconsider who they deal with. I buy parts from FUEL MOTO and they use FED EX with very fast shipping and no hassle."

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Verified
5/5

2022-08-07

Satisfied

"Never had a bad experience "


Verified
1/5

2022-08-07

False advertising

"Did not match description "

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Verified
5/5

2022-08-06

Quick Delivery

"Everytime I order ,my orders come quick
Keep up the awesome service ...
"

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Verified
5/5

2022-08-06

Suzuki parts

"Relieved you had some of the parts needed to make my new to me 95 Suzuki Intruder 800. Wish you had it all. Like the feature for bike compatibility. When I graduate to a Harley looking forward to continuing our relationship. Thank you. "

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Verified
5/5

2022-08-06

Fast service

"Delivery was fast and without incident. I recommend them for anyone needing parts "

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