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Product & services pricing
4.24/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.86/5
Customer service:
3.99/5
Return/Replacement policy:
3.78/5

Verified
1/5

2022-08-07

False advertising

"Did not match description "

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Verified
5/5

2022-08-06

Quick Delivery

"Everytime I order ,my orders come quick
Keep up the awesome service ...
"

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Verified
5/5

2022-08-06

Suzuki parts

"Relieved you had some of the parts needed to make my new to me 95 Suzuki Intruder 800. Wish you had it all. Like the feature for bike compatibility. When I graduate to a Harley looking forward to continuing our relationship. Thank you. "

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Verified
5/5

2022-08-06

Fast service

"Delivery was fast and without incident. I recommend them for anyone needing parts "

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Verified
3/5

2022-08-06

Wait time

"Didn't deliver in a timely fashion and I'm still waiting on a tool"

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Verified
5/5

2022-08-06

Easy experience

"Ordered fast and easy online. Got the right parts and fast shipping couldn’t ask for more"

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Verified
5/5

2022-08-06

Determined

"The staff were really on the ball making sure my battery cover worked. There were 4 possible covers that could have worked and they stayed with me unwell I got the right battery cover."

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Verified
5/5

2022-08-06

Quick delivery

"Was in need of a rear tire and they delivered. I have bought several products from JP cycles and so far have not been disappointed! "

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Verified
5/5

2022-08-06

Account rep highly proficient

"A female rep was able to figure out where our return went to (another warehouse) and move forward our return of funds... At long last. Wish I could name her, but her name is unknown. Our accout is now fully in order. Products are high quality and all staff is respectful/considerate of customer issues."

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Verified
5/5

2022-08-06

M109r parts

"Good price point. Fast delivery!!!!"

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Verified
5/5

2022-08-06

Order

"All the parts showed up much quicker than I expected!"

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Verified
1/5

2022-08-06

Buyer beware

"I bought some tires from J&P cycles. The only reason that I chose them was a 15% discount offer for subscribing. The offer didn’t mention any exclusions. The payment page didn’t either. It processed without the discount. I spoke with their customer service rep who told me that tires are excluded but she would help me by canceling the order through PayPal and running it directly from my credit card with a 10% discount. She said that she was having trouble canceling it, so I offered to take care of the cancellation. She said that it “needed to be done the right way “ so she would handle it. I never heard from her again. I believe that I was purposely misled in order to persevere the sale at full price. It was the same price as other sites without promo discount codes. I’ll never deal with them again. "

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Verified
5/5

2022-08-06

I did not expect my order to come in so fast.

"I ordered a new half cover for my Goldwing and it came in so fast that it caught me off guard. Excellent job well done "

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Verified
5/5

2022-08-06

Excellent

"As always great service, nice and quick shipping and products on point. "

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Verified
1/5

2022-08-06

Oil change kits .

"Placed My order never shipped found out later it was not in stock when I placed the order."