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Product & services pricing
4.24/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.86/5
Customer service:
3.99/5
Return/Replacement policy:
3.78/5

Verified
5/5

2022-08-06

Great service

"Fast delivery of quality parts"

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Verified
5/5

2022-08-05

Wing Tires

"Was FINALLY able to find a front tire for my 2016 Wing. Shipping was quick and my bike feels like a new ride."

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Verified
1/5

2021-09-24

Packaging are you kidding

"My box was too big and the part was shipped with ONE piece of filler paper. Shipping Dept. ****. "

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Rep reply posted 2021-09-24
A rep from J&P Cycles, JPCyclesKE, has responded:

“We appreciate you for taking the time to fill out our survey and sharing your feedback on your shopping experience. We appreciate all feedback and suggestions on your experience. We are always looking to improve our customers shopping experience. J&P Cycles is committed to bringing our riders the best customer service and a vast array of options. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
2/5

2022-08-05

Don’t seem to know what parts for bikes.

"Used part finder and ordered part it said. Received the wrong part and was told by customer service that I must have a custom bike, it’s factory where this part is concerned. Ordered from another site that sells…”gear” for “cycles”… and have had zero issues. "

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Verified
5/5

2022-08-05

Came relatively quick and good parts

"Good overall experience got my parts quickly "

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Verified
5/5

2022-08-05

Great shopping experience!

"Lowest prices! Fast Shipping "

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Verified
5/5

2022-08-05

Delivery and quality products

"The delivery was lightning "

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Verified
2/5

2022-08-05

Needs improvement

"I ordered $400 worth of stuff three items they came from three different locations and were unable to track two of them showed up on my doorstep a week after ordered"

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Verified
3/5

2022-08-05

It was fine

"They forgot to send part initially, after the 6th day with a track # but no progress I called and got the part shipped that day. Received as promised just took more time than normal. "

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Verified
1/5

2022-08-05

Delivery sucked

"It took forever to get here I ordered it they said they have one in stock but I kept checking on it to see if it shipped and never shipped they finally said they're out of stock that's not what it said when I ordered it very disappointed it would have took forever to get here so I canceled the order and bought it somewhere else"

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Verified
4/5

2022-08-05

"They always do a great job and it’s always delivered in a timely manner "

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Verified
5/5

2022-08-04

Product received as expectation

"Great tire ! Awsome product"

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Verified
5/5

2022-08-04

As advertised

"Easy to deal with, everything was just as they said it would be, good experience overall. "

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Verified
5/5

2022-08-04

Great service

"Fast shipping everything I bought was great thanks"

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Verified
5/5

2022-08-04

Parts

"Always have what I need for my antique Harley. Never disappointed "

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