"I ordered 2 sets of brake pads, they had to be shipped from 2 different locations. I still got them 1 day apart. Fit was perfect and they work great."
"Ordered a front and rear tire, both showed up in perfect condition. One was one year old, the other was 6 months old. Completely satisfied. "
"I could not have asked for a better seat with more comfort and support for my back! Definitely a great purchase. "
"Great as always. Right on time as always. Fast shipping. One the easiest and best places to order bike parts from "
"I have always been well pleased with the products and fast shipping "
"Was told would be shipped in one to four business days. Ordered at the end of April and it’s now the middle of May and it still has yet to ship."
"Ordered & received my new helmet... Arrived a couple of days sooner than expected...
Very happy.."
"The website is accurate and helpful with plenty of options. "
"Fast, friendly and product does what they claim it does... "
"Parts came in fast and packaged well. Will buy from JP cycle again. "
"Tire came in on time. Good looking tire."
"Great deal and extremely fast service "
"They sent the wrong parts to begin with and then the pistons were sent without rings and instead of sending me a new set of rings they made me send the whole set back and wait to get a whole new kit putting me a month behind on my build "
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”
"This type of service is a relic of the past. Personalized, real-time, expert advice from an actual person! He advised me exactly what I needed to buy and answered a few other questions. Everything fits and works perfectly. "
"I originally had purchased the glossy, all black Gringo. I loved the look. But seeing this new color, there was something about it that I had to have!!! The colors and style make it feel more custom, still masculine but with a feminine touch. The fit it great! I highly recommend it!!"
A rep from J&P Cycles, JPCyclesKE, has responded:
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”