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Product & services pricing
4.26/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.89/5
Customer service:
3.97/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-05-14

Great website

"I absolutely love j&p cycles. Got my bike on the road and ready for miles! I cannot express how awesome the part selection is! 10/10 would recommend to anyone "

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Verified
5/5

2022-05-14

Excellent products and amazing service

"Everything went 100% from beginning to end"

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Verified
5/5

2022-05-14

Great place to order parts from

"Everything was delivered on time and all the parts were the right parts "

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Verified
2/5

2022-05-14

If it's not in stock. Just say it's not in stock

"I get the supply chain issue. But come on. If it's not in stock then I can look somewhere else instead of waiting for an item that was said to be ready to ship. "

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Rep reply posted 2022-05-16
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-05-14

A great experience

"Placed my order and received it in orderly fashion. I'm satisfied."

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Verified
4/5

2022-05-14

great online service

"great online service, fast shipping, very good products. a few items could have a little better descriptions but other than that all things good."

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Verified
5/5

2022-05-14

Highly Satisfied

"Part worked perfect for my 2016 Street Guide CVO. "

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Verified
5/5

2022-05-14

The Travelin'[ Bag

"VERY fast shipping. Great and well made bag."

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Verified
5/5

2022-05-14

The make me happy people

"Had returns and everything went smoothly, makes me rethink buying on line "

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Verified
5/5

2022-05-13

Great product delivery

"I have bought… well let’s say a lot, from j&p and the delivery is always very fast. Their pricing is a little higher but you get what you pay for"

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Verified
5/5

2022-05-13

Great outfit!

"All around good experience! "

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Verified
5/5

2022-05-13

Always have what I’m looking for

"Been customizing and repairing bikes for years , J&P has been great for having what I need and always at a competitive price, great service and staff."

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Verified
5/5

2022-05-13

Fantastic experience

"Items were far better then expected...service was great.."

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Verified
5/5

2022-05-13

New Pipes and Bag

"Items arrived on time and in good condition. Do not have them on the bike yet."

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Verified
5/5

2022-05-13

Good!

"Shipping was quick and on time! Product is as described on website and can't wait to put it to use."

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