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Product & services pricing
4.26/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.89/5
Customer service:
3.97/5
Return/Replacement policy:
3.80/5

Verified
3/5

2022-05-13

Leaky Package

"The S & S lifters looked like they had been opened by someone then returned. The package they were delivered in had oil on the outside because the plastic case the lifters were in was leaking."


Rep reply posted 2022-05-16
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-05-13

Always a pleasure ordering with JP Cycles

"Smooth transaction, of tha right part."

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Verified
5/5

2022-05-13

J&P Cycles is a good vendor

"They shipped quickly and the order was accurate, just like normal. I like to do business with them."

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Verified
1/5

2022-05-13

No seat in stock

"I Ordered a Daddy long legs Kickflip website said in stock 5-7 day lead time, on day 7 I call because it ha not shipped Sue in customer service says it is back ordered till 6/10 Guess it wasn't in stock "


Rep reply posted 2022-05-16
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-05-13

"Great customer service and received items in a timely manner "

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Verified
5/5

2022-05-13

Excellent service, excellent product. They find hard to find products.

"I highly recommend J&P Cycles."

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Verified
5/5

2022-05-13

Still Good

"J&P service is just as good as it was before they became a member of the COMOTO family. I was pleasantly surprised."

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Verified
5/5

2022-05-13

Prompt delivery

"Found the style of boot I was looking for, and they had it in my size. In today's world, that is as good as it gets!"

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Verified
5/5

2022-05-13

Quick to ship and good customer service

"My order arrived quickly and in great shape. "

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Verified
4/5

2022-05-13

Knowledgeable and Competent Staff

"I’m kinda of new to J&P cycle parts but I’ve done enough business with them to know that their pricing and knowledge of their products are top notch. They are eager to satisfy you the customer, for me that’s number one in my book. I will be doing business with them for as long I’m able to ride! FYI, gave four stars because not every sales person I spoke with was easy to talk to and I consider myself friendly to talk to, especially when it’s about a subject near and dear to my heart."

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Verified
5/5

2022-05-13

PERFECT!

"I love the high riser for my motorcycle. it's so much better to ride now."

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Verified
5/5

2022-05-13

Tire purchase

"Fast shipping, fantastic customer service on replacing a tire that I ordered the wrong size. "

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Verified
1/5

2022-05-13

Slow

"My order hasn’t even been shipped yet. I ordered 3 weeks ago. "

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Rep reply posted 2022-05-13
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-05-13

Very satisfied

"Great experience every time"

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Verified
1/5

2022-05-13

Still haven’t received parts

"Still haven’t received my parts I ordered. JP has not shipped yet even though the parts are available and in stock at all of their locations. They will not respond to emails."

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Rep reply posted 2022-05-13
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.