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Product & services pricing
4.26/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.89/5
Customer service:
3.97/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-05-16

They did their job, as expected

"Got my product as promised "

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Verified
5/5

2022-05-16

Drag Specialties HD Touring battery

"Fast Delivery. Great Product "

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Verified
5/5

2022-05-16

J&P cycles delivers excellence

"Found everything I needed and it was on my porch in less than a week and everything fit my bike perfectly !!! Customer for life Thank you J&P cycles "

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Verified
5/5

2022-05-16

Fast shipping

"I ordered my tire On Friday and got it on Sunday "

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Verified
5/5

2022-05-16

Great Service

"Fast and packaged perfect "

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Verified
1/5

2022-05-15

Can’t send the right part

"I used jpcycles.com to buy a light. The website said that what I ordered “fits my bike”. It didn’t, so I called, got told I was the one that ordered the wrong part, and they notated my account with the correct part number. I sent the part back and received the replacement. It was the exact same part number that I got the first time and of course it doesn’t fit. No more replacements please, just a refund will do!"

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Rep reply posted 2022-05-16
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-05-15

Awesome service, Product & Delivery Hassle Free

"Never have any issues with anything Guys… 10/10 for Service/Product & Delivery…
"

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Verified
1/5

2022-05-15

Your money is best spent at the dealership.

"Taillight wasn’t right & wasn’t a direct replacement, despite what their website said."


Rep reply posted 2022-05-16
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-05-15

Needed mirrors for my bike. On the way next day

"I will buy all my parts here "

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Verified
5/5

2022-05-15

Excellent experience

"Fast professional would recommend and definitely do Buisness with JP again "

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Verified
5/5

2022-05-15

Keepin the old Road King Alive

"Parts were perfect fit and delivered as stated. Fun to track…. As I am not an online shopper. "

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Verified
5/5

2022-05-15

Great service

"The exhaust pipes were exactly what I needed. They were delivered quickly and packaged securely. excellent service "

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Verified
5/5

2022-05-15

Best Selection of tires, fast ship time

"No problems from start to end."

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Verified
5/5

2022-05-15

Harley Davidson parts

"Great selection of parts and good prices and very fast shipping."

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Verified
5/5

2022-05-15

Fast delivery, excellent quality

"Will shop here again! Exactly what was promised "

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