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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-05-03

Always a good experience

"Good customer service, quick shipping, good selection of products and fair prices."

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Verified
5/5

2022-05-03

Passenger seat

"Ordered a passenger seat for my ol man’s heritage soft tail classic and needed it by a certain date. You guys did awesome, it came 2 days early. Great service "

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Verified
5/5

2022-05-03

Exceptional

"All hardware was included with products. Delivered faster than expected "

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Verified
5/5

2022-05-03

They treat me better than Harley Davidson does that's for sure!

"When I ordered the wrong part they were glad to help me fix it and get the right part!"

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Verified
5/5

2022-05-03

Top notch...

"Top notch product, quality and service..."

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Verified
1/5

2022-05-03

Still waiting

"I talked to 5 different sales associates and im still waiting for my order to be shipped 12 days later. Not happy at all!!"

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Rep reply posted 2022-05-16
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
4/5

2022-05-03

New helmet

"No issues with ordering or delivery. Size (3x) fits as expected. "


Verified
4/5

2022-05-03

Excellent experience

"Easy navigation from my first visit "

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Verified
5/5

2022-05-03

Always a great experience

"Never a problem. Professional Chat Help. Love these guys."

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Verified
5/5

2022-05-03

Always a good experience.

"I've purchased many products from J&P Cycles - I have yet to have any reason to complain. Pricing is in line with any of the other merchants and delivery is always within a matter of days."

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Verified
5/5

2022-05-03

Helmet and drink holder

"Fast deliver and good fitment on both items"

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Verified
5/5

2022-05-03

Fast shipping, great quality.

"Excellent selection, and fast shipping. "

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Verified
5/5

2022-05-03

Fast and easy

"Super easy to find what I needed and quick delivery "

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Verified
5/5

2022-05-03

New tires

"Great price on tires and quick shipping as well. "

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Verified
5/5

2022-05-03

Great

"East to shop online for my model of bike. And fast delivery."

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