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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2020-12-14

saddlebag supports

"Fast delivery. Just like the ones I had before on another bike and they work for me. Fit on my Dyna like advertised, and now only if will stop snowing and be warm again. "

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Rep reply posted 2020-12-16
A rep from J&P Cycles, JPCyclesKE, has responded:

“We appreciate you for taking the time to fill out our survey and sharing your feedback on your shopping experience. We appreciate all feedback and suggestions on your experience. We are always looking to improve our customers shopping experience. J&P Cycles is committed to bringing our riders the best customer service and a vast array of options. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-05-04

My experience was great!!

"Very good experience with this company! Will use them again without hesitation."

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Verified
4/5

2022-05-04

Stator

"Part arrived quickly, and fit correctly "

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Verified
5/5

2022-05-04

Best helmet for road noise

"The purchase was quick and simple, shipping was efficient, and even though the cost of the Shoei GT-Air II is a bit high, it is absolutely worth every dollar if you want a quieter ride with less buffetting."

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Verified
5/5

2022-05-04

On time!

"Fit perfectly, arrived on time, I would recommend"

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Verified
5/5

2022-05-04

Satisfied

"Quick delivery. Part as described. What more can u ask for. "

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Verified
5/5

2022-05-04

Quality delivered fast.

" Easy transaction, quality products, no issues of any kind.
I had ordered a fuel gauge from another company. Their online inventory status stated items were in stock & posted all over their website it stated same day shipping. I ordered product on a Thursday an hour before the same day shipping deadline. After 4 days and still in processing status I called C.S. they stated "that's strange, let me go see what's going on" about an hour later I get an email informing me the item was NOT in stock & I was getting a refund... I immediately ordered the same product from J&P. The item shipped before those other guys finished processing my refund. It arrived on the expected delivery date & was packaged well. Product was high quality & very reasonably priced. I will be doing business with J&P Cycles again. 2 thumbs up.
"

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Verified
4/5

2022-05-04

Breather bolts

"Good quality part and fast delivery"

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Verified
5/5

2022-05-04

Great service

"Fast and easy . Great website!"

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Verified
5/5

2022-05-04

Good price and fast shipping

"Will continue to buy from J & P"


Verified
5/5

2022-05-04

reliable

"No complaints, have never had a problem"

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Verified
5/5

2022-05-03

Fast shipping

"Ordered it on Saturday, had it Tuesday. Super fast shipping"

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Verified
1/5

2022-05-03

Picture of product was very misleading

"Everything was great except product didn’t get what picture show very disappointed and I’m out of 100plus dollars "

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Rep reply posted 2022-05-16
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-05-03

Parts delivered

"Every thing i ordered can to my place. The way it should work . thank you jeff"

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Verified
2/5

2022-05-03

Misinformation

"Website said item was in stock. Took me contacting them wondering why my item was still in processing for them to realize they out the wrong inventory information on the website. Now I'm stuck either going somewhere else, getting a different lesser quality brand, or waiting until the end of June for my seat."

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Rep reply posted 2022-05-16
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.