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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
3/5

2022-05-05

Long “processing time”

"Took along time to ship out an in stock item. Actually received it a little over 2 weeks. I ended up ordering the part from another site and it showed up in a couple days and keep the J&P set for extras. Part was correct and looks good. "

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Rep reply posted 2022-05-06
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-05-05

Purchase and Delivery

"Ordered gloves, showed up on my porch within a week. "

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Verified
5/5

2022-05-04

Great place

"Easy ordering and fast shipping. Will definitely buy from them again!"

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Verified
5/5

2022-03-28

Thanks

"Excellent follow up with problems "

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Verified
5/5

2022-05-04

Good parts fast!!

"J+P had exactly what I needed and delivered to my address FAST !!"

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Verified
5/5

2022-05-04

Battleax tire

"Do you know that J&P is faster than Amazon? Well they are. I needed a set if tires for my bike but they only had the back tire in stock so I ordered it then ordered my front thru Amazon. My back tire arrived 4 days before my front..."

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Verified
4/5

2022-05-04

76 Shovel head trike

"Fast service and good quality parts ,thank y’all "

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Verified
5/5

2022-05-04

Happy with J&P Cycles!

"Easy to navigate the site, the live chat agent was fast and helpful, the prices are good, and tires arrived quickly. I'm happy!"

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Verified
5/5

2022-05-04

Gas can/grips

"I like the products & was delivered on time. Thank you "

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Verified
5/5

2022-05-04

Great service

"Whenever I order from JP Cycle it's always been good and customer support Whenever I've had a issue with a part or anything has always been helpful and has always been courteous and has resolved the issue promptly and courteously "

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Verified
5/5

2022-05-04

On time

"Always great doing business with them. Items arrived on time and in condition described"

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Verified
1/5

2022-05-04

Horrible customer service!

"They lied to me about shipping day. Not ones but twice. Third time I call to cancel the order and they said We are sorry, we don’t know why you order still at the warehouse, we will cancel you order and 7 days later I got a package in the mail. I’m going to keep it but this is not right!"

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Rep reply posted 2022-05-13
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
4/5

2022-05-04

Lepara seat!

"The seat came earlier than I expected, and was exactly what I ordered! Imagine that....."

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Verified
5/5

2022-05-04

Fast shipping, good price.

"I was looking for an overkill tire my 650 vulcan. I went with the angel GT II. Tire came in fast and was made very recently. Love the tire. Way sportier and more grippy than my stock tire "


Verified
5/5

2022-05-04

Excellent Order with J&P Cycles

"J&P Cycles always has the motorcycle items I'm looking to find. It was quick and easy to place the order for my Sena 20S Evo. The price was right and it arrived on time. What more can anyone ask for? The Bluetooth headset was easy to set-up and works great! Looking forward to many rides with it."