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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-04-28

As always, great service!

"Great prices, great service, fast delivery "

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Verified
4/5

2022-04-28

Quick n easy.

"From order to delivery quick. Pattern shown different from photo. Otherwise great."


Verified
5/5

2022-04-28

customer service

"Service representative was knowlegdeable and helpful. Refund was processed in a timely manner with no issues. This online purchasing experience was pleasant and I will be using J&P Cycle again."

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Verified
5/5

2022-04-28

Great price

"Fast ship and great price for rear tire"

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Verified
5/5

2022-04-28

Biker helmet

"Great price, extremely fast shipping, excellent quality "

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Verified
5/5

2022-04-28

Happy Customer

"Good experience. Quick service!"

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Verified
2/5

2022-04-28

Order mess up

"The rep I spoke to didn’t send the complete order so I had to call back and have the other parts sent which I have yet to receive. Not a happy customer at all!!"

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Rep reply posted 2022-05-16
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-04-28

Good Company with on time Deliveries!

"I've never had a problem with J&P. They deliver in a timely manner, and everything is packed perfectly so that when it's delivered, it's like you just came back from buying it in a store! Great people to deal with on the phone, too!!! I bought an item I wasn't sure of, and called first to make sure I was going to be able to use it, and the man on the phone assured me that this off-brand item would work just fine...and it did!"

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Verified
5/5

2022-04-28

Five star

"is a company that fulfills orders on time. I highly recommend it"

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Verified
5/5

2022-04-28

Always have what I need

"Jp cycles always has what i need and they always ship promptly. "

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Verified
5/5

2022-04-28

Customer service

"Return process was great. "

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Verified
5/5

2022-04-28

Always a pleasure dealing with J&P

"Fast shipping and perfect parts to get my bike back on the road quickly! "

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Verified
4/5

2022-04-28

First time buyer

"Ordered a Dunlop tire. Price was good, and it was shipped timely.
Four stars instead of five because there is always room for improvement.
"


Verified
5/5

2022-04-28

Fair price. Quick shipping.

"Nice inventory. Well run seller"


Verified
5/5

2022-04-28

They rock

"Was wicked easy and cheaper price than anywhere else."

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