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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-04-28

very happy

"great product very happy ...."

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Verified
5/5

2022-04-27

Found what I wanted quickly and inexpensive.

"Looking for a specific style of hand grip. Couldn't find it anywhere until I looked on J&P Cycles."

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Verified
5/5

2014-11-17

"Great service and great shipping JP rocks !! They have everything you need"


Verified
5/5

2022-04-27

Couldn't be happier!

"J&P provided me an easy to navigate website, the product I was looking for at a great price, and fast, free shipping. What more could I ask for? Nothing! Thank you J&P!"

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Verified
1/5

2022-04-27

Forgot order

"Ordered 3 weeks ago still processing "

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Rep reply posted 2022-05-16
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-04-27

Always a good experience

"I’ve purchased from J&P several times and they’ve always had what I needed when I needed it. Prices are good. Shipping is fast. "

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Verified
4/5

2022-04-27

Custom dynamic vent lights 2021 roadglide

"Website navigation was easy liked that you could check fitment of parts for bike before ordering. Reason for 4 stars was item was not exactly as pictured one pictured was solid black what was sent was black with chrome wire mesh instead of black wire mesh called talked to CSR they apologized said wrong pic posted an did I want to return decided to keep item installed on bike works great instructions included for installation all in all was good experience "

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Verified
5/5

2022-04-26

Thanks J&P cycles

"Both a tire and received in 2 days and was up and riding that weekend. Thanks for the great price and service, your my number 1 shopping store for my Bike!"

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Verified
4/5

2022-04-27

Wonderful helmet.

"I ordered a Sedici helmet that fits wonderfully. "

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Verified
5/5

2022-04-27

Good deal

"I have no complaints I will ordering from you again "


Verified
1/5

2022-04-27

Very slow shipping

"Order is still not ready to ship after 5 days. Then said I couldn't cancel it because is was being picked.
WTF
"


Rep reply posted 2022-04-27
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize for any inconvenience with this order. We are always here to help, and would like to resolve your issue. Please utilize our live chat feature , call us at 800-318-4823 or email us at customerservice@jpcycles.com. and one of our agents will be glad to help you. We appreciate you as a customer, and look forward to hearing from you. Again, we apologize for any frustration with this order. Thank you for choosing J&P Cycles, and have a great day on 2 wheels! As always, ride safe.


Verified
5/5

2022-04-27

great job ,jp cycle

"Olga is the best .Help me a lot with my return.Got exchange very fast and delivery too"

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Verified
5/5

2022-04-27

Quick Service

"Very fast processor and shipping. I received my Saddleman seat in about a week or so. "

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Verified
1/5

2022-04-27

Not accurate ETA Far from what they promise

"My ETA was 8 to 10 days. After 20 days still vendor has not shipped my order to JP cycle so I'm expecting another 2 weeks delay on top it"

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Rep reply posted 2022-04-27
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-04-27

Fast delivery

"It was crazy fast delivery "

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