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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
3/5

2022-04-27

disappointed

"I got the wrong size of cables and now will need to pay more to order the right size. They came to short."

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Rep reply posted 2022-04-27
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-04-27

Great shopping experience.

"Happy with the quality of the products.Fit and finish is good.Great customer service.Thank you J&P Cycles."

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Verified
5/5

2022-04-27

Excellent

"Got my tuner in timely fashion"

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Verified
5/5

2022-04-27

Satisfied

"Product arrived without much delay. Easy install"


Verified
1/5

2022-04-27

not yet shipped

"Order Number: W6084899
the order placed on 11April and today is till "processing"
"


Rep reply posted 2022-04-27
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-04-23

Experience

"All of my transactions here have been flawless!"

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Verified
5/5

2022-04-26

Very happy with my purchase . Will order again when I need something else. Thank you

"Very satisfied. Will purchase again "

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Verified
5/5

2022-04-26

"Received part yesterday haven't tried it yet shipping was rather fast thank you I'm sure it will work "

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Verified
5/5

2022-04-22

Painless

"I picked it, I paid for it, and they shipped it. All is right with the world.
"

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Verified
5/5

2022-04-26

Excellent Service

"I always use J&P even when at Daytona during Bikeweek & Biketoberfest I stop by and checkout their deals! Unfortunately the most recent online order I purchased a raw unpainted gas tank for one of my Harley’s which had welding flaws from the manufacturer (no fault by J&P) I called, and a claims rep was professional handled the return & refund no questions asked and with no cost to me! I’ll continue using J&P for all my motorcycles needs! See you in October 2022 for Daytona Biketoberfest Thanks!"

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Verified
5/5

2022-04-26

Customer 4ever

"From order to delivery was better than any other, there products are of the highest quality very pleased to be one of there customers "

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Verified
5/5

2022-04-26

MC battery purchase.

"Bought a battery for my bike. I haven't put it in yet but it came quickly."

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Verified
5/5

2022-04-26

Super service

"Worked with me to my customer going. "

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Verified
5/5

2022-04-26

Always top notch service!

"Customer service was awesome!! Had a last minute ship to address change, they worked until the issue was corrected!! They kept me informed along the way!! Thank you!!"

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Verified
5/5

2022-04-26

Awesome customer service

"Awesome customer service. I ordered a part that was on back order waited a few weeks and was able to cancel without any issues. "

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