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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-04-26

countryman

"Service was very good and came to my place sooner then was was expected. The sale person was very helpful and friendly."

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Verified
5/5

2022-04-26

Tube and tires

"Great products fast delivery reasonable price "

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Verified
5/5

2022-04-26

As expected

"Perfect transaction. Thanks!"

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Verified
5/5

2022-04-26

Great parts and great prices

"Ordered some parts for a 1200 sportster and got them quick! Parts fit great and work perfectly. "

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Verified
4/5

2022-04-26

Fast delivery of order.

"Good service and fast delivery."

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Verified
5/5

2022-04-26

Awesome place

"They went above and beyond to make sure I got what I needed .and the shipping was extremely quick .thanks again guys. YOU ROCK !!!"

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Verified
2/5

2022-04-26

Unimpressed

"If a store advertises something as being "in stock" then they should be able to deliver. Rather than wait 3 weeks to tell me they can't get it"

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Rep reply posted 2022-04-27
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-04-26

La Chopper bars

"Ordered a pair of handle bars that came in damaged. Sent a new pair when I showed proof of dropping the other ones at ups. Shipped replacement same day. Great customer service. Second set of bars are great."

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Verified
5/5

2022-04-26

Great Service, Great Product

"My order was delivered in a timely manner and in good condition. The product fit my bike perfectly and was a fantastic solution to my issue."

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Verified
5/5

2022-04-26

Fast shipping

"Great products came right away "

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Verified
5/5

2022-04-26

Quality company quality parts

"Never disappointed with what I’ve bought from J&P
Nice store in Daytona too that we visited during bike week this year
"


Verified
5/5

2022-04-26

Awesome company

"J&P Cycles has a great selection of parts, Their website is easy to navigate and best of all shipping is really fast normal have parts in just a couple days "

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Verified
1/5

2022-04-26

Air filter replacement

"The air filter that was documented as the correct replacement did not fit. So, I learned my lesson and cut my losses."


Rep reply posted 2022-04-26
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-04-26

Helped me out

"I had a delivery of 2 items but only one made it. I called and spoke to a lovely woman’s and in 3 days I had my missing parts!"

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Verified
5/5

2022-04-26

Shipped as stated

"Shipped as stated and arrived with part as described. Thank you for the quick shipping, and described part. Thank you for the compatibility chart to make sure this item fit my bike. "

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