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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-04-21

Tire

"Top notch service and quality "

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Verified
5/5

2022-04-21

Helmet

"Arrived quickly with guide so I got a helmet that fit properly the first time experience was excellent "

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Verified
5/5

2022-04-21

Great selection, fair prices, quick delivery

"Whenever I need parts and supplies for my Harley VROD and Harley Sportster I almost always can find what I need at reasonable prices at J&P, and everything is delivered promptly. Great option for your motorcycling needs."

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Verified
5/5

2022-04-21

As promised

"Easy order, quick fulfillment"

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Verified
5/5

2022-04-21

Awesome service!

"Ordered wrong pipes. Easy return. They credited my card back quickly. Only issue was I wanted to exchange the wrong pipes for correct pipes. Filled out return forms. Checked exchange and added part number for what I needed. The exchange got missed. Called and check what was going on. Had to order correct pipes. Which was very easy!"

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Verified
3/5

2022-04-21

some one must have changed My order, but what I received will be acceptable. I'm used to quicker service from JP, but is acceptable.

"JP cycles has always been My last resort for parts, but the reason has been expense. I usually receive My order within two days. On this order I was shorted an anti-rattle clip, but it wasn't that important. I received My order in about 5 days, which was acceptable , also."

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Rep reply posted 2022-04-21
A rep from J&P Cycles, JPCyclesKE, has responded:

“Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-04-21

First timer!

"Was looking for an oil chg kit for my 2018 street glide. Found what I needed exactly and order was filled quickly and accurately, thank you!"

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Verified
5/5

2022-04-21

excellent

"Excellent Customer Service"

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Verified
5/5

2022-04-21

Dyna Bearings

"I ordered wheel bearings for my dyna, they showed up fairly quickly and were exactly as advertised.... "

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Verified
5/5

2022-04-21

Great experience

"Did a return... no questions asked.....refunded expeditiously..."

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Verified
5/5

2022-04-21

Outstanding Service

"J&P delivered an excellent product and super fast! The value is unbeatable!"

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Verified
5/5

2022-04-21

5 star

"My cable/wire extension kit was perfect and came with instructions to help if needed. Shipping was fast as I got the kit 2 days after I placed the order. Excellent service, thanks."

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Verified
5/5

2022-04-21

Excellent service. Super fast shipping.

"Always a pleasure to buy from this company. Shipping is always very quick."


Verified
5/5

2022-04-21

Excellent

"Yourselves personal was very experienced and knew what he was doing!"


Verified
5/5

2022-04-21

"Part is what I was after and fast delivery "

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