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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-04-20

Great packaging

"took a little over a week to deliver but that's expected during these times. The handle bars were very well wrapped and protected from scratches and boxed with padding. I've never received handle bars wrapped and protected this well, great job.
"

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Verified
5/5

2022-04-20

Awesome customer service

"The staff Was extremely helpful and knowledgeable and help me get everything I was looking for and answered any questions that I had and offered me different options for items I was purchasing"


Verified
5/5

2022-04-20

Fast and prompt service.

"Much better than RevZilla or Dennis Kirk. Hassle free with great communications"

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Verified
1/5

2022-04-20

Order not delivered

"My order done on 4 April and still processing."


Rep reply posted 2022-04-22
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-04-20

Online shopping

"Very good experience with me. "

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Verified
5/5

2022-04-20

"Very fast delivery. And parts are great."

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Verified
5/5

2022-04-20

Great company to do business with!

"Never a complaint. Great service."

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Verified
5/5

2022-04-20

Fast Tires

"J&P had the tires I needed when others were out of stock. Tires arrived within 48 hours with free shipping "

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Verified
5/5

2022-04-20

Nice product

"Ordering was easy and shipping was fast. Product was as stated. "

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Verified
5/5

2022-04-20

5 stars

"Fast shipping. Good experience. 5 stars"

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Verified
1/5

2022-04-20

Wrong handle bars

"You sent the wrong handle bars"

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Rep reply posted 2022-04-22
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-04-20

Always a great experience

"Love dealing with JP cycles "

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Verified
5/5

2022-04-19

Just like the movie

"Fast and Furious. Excellent service."

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Verified
3/5

2022-04-19

Porky's chop shop

"I usually have nothing but good things to say about you guys but just recently had a order come in for a job and it had the wrong primary gasket in it so need less to say I was not happy "

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Rep reply posted 2022-04-22
A rep from J&P Cycles, JPCyclesKE, has responded:

“Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-04-19

Fxdb parts

"Very fast shipping everything came packaged well also "

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