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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
3/5

2022-04-19

Confusing website

"According to the website, the clutch plates I ordered fit my bike, (little green box says "fits").
They didn't, so, since I had already soaked them in oil. they were non-returnable. I'm out the $ and they're out of any of the proper clutch plates.
"

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Rep reply posted 2022-04-22
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-04-19

Hogwertz LED Chrome 7" Headlight and Auxillary Lights

"Service was quick. Arrived in excellent condition. Easy to install. "

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Verified
5/5

2022-04-19

Got mufflers quick

"Got my mufflers in a week"

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Verified
5/5

2022-04-19

As advertised

"Came in a timely manner and was exactly as detailed "

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Verified
5/5

2022-04-19

What you need, when you needed.

"Only ones to have what I needed in stock and got it in 3 days!"

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Verified
1/5

2022-04-19

Shipping

"Ordered my part on 4 April; here it is 19 April and the part still has not shipped. It’s is waiting to be delivered to the vendor apparently. When I originally checked it it never mention anything about delayed ship times. I could have drove a couple hours up the road and go the part I needed easier than waiting for this delivery"


Rep reply posted 2022-04-22
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-04-19

Fast and easy

"Purchased a programmer for my harley. Decided to go with a different version. Super easy to return and get what I wanted. "

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Verified
5/5

2022-04-19

5 star

"sent back order for refund fast return 5 stars"

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Verified
5/5

2022-04-19

excellent

"very very positive thank a lot"

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Verified
5/5

2022-04-19

Speedy Delivery

"After placing the order the item was shipped promptly and arrived very quickly nice job. "

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Verified
1/5

2022-04-19

Still Waiting

"Not received yet still waiting for Delivery!"

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Rep reply posted 2022-04-19
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-04-19

quick shipping

"ordered two tires at a good price and they arrived within a day or two."

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Verified
5/5

2022-04-19

after market stator fit. included bolts are trash

"I purchased a stator for my 13 RG from J&P vs other options knowing that the part would fit as OEM and it did. The problem is with the bolts. instead of being torks, they are allen head, so they rounded out as I tried to get them to torque spec. not I have to completely redo my primary to fix this. "

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Verified
5/5

2022-04-19

Good and reliable

"Hard to get parts. We’re the dealer could not get them J&P Cycles came through,"

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Verified
1/5

2022-04-19

Order

"I ordered a set of mirrors last month and haven’t received them yet.. over 3 weeks now.. Bit disappointed…"


Rep reply posted 2022-04-19
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.