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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
3/5

2022-04-19

Slow

"Took a long time to get helmet. I had to call to find out what was going on. "

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Rep reply posted 2022-04-19
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
1/5

2022-04-19

Poor

"I never received my tires I got screwed over"

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Rep reply posted 2022-04-19
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
1/5

2022-04-19

passenger floor boards?

"Website said product fits my bike? Came with no fitment instructions? Part was never test fit on my model Harley? Time is money! J&P just got 114 dollars of free money for unusable part thats value is a paper weight? Cant afford to waste more time and money on return process. Fitment is a must in selling products claimed to fit! "

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Rep reply posted 2022-04-19
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-04-19

Awesome

"Ordered a tire and received it days before expected "

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Verified
4/5

2022-04-19

Have always had a good experience with J&P

"The times I have purchase from J&P have gone well Fast Ship, Good product. Had a question once got a complete answer and they steered me in the right direction Thanks "

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Verified
5/5

2022-04-19

If you know what it is you want it’s easy shopping with good customer service

"Was easy to order and check out "

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Verified
5/5

2022-04-19

Exactly what I needed!

"Will definitely buy from them again "

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Verified
5/5

2022-04-19

Awesome

"Order cobra pipes and fi2000 both were exact fit and great price if you need parts of any type do not shop anywhere else honestly don’t you won’t regret it "

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Verified
5/5

2022-04-19

Great

"Order arrived days ahead of schedule, was exactly what I ordered and fit was perfect."

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Verified
5/5

2022-04-19

parts

"Quality parts and fast shipping"


Verified
5/5

2022-04-19

Excellent

"Quick & reasonable ,fast delivery ,high quality parts, 100% satisfaction "

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Verified
1/5

2022-04-18

No delivery

"I still haven't received my order and it's been 3 weeks now. Not even an email or phone call "

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Rep reply posted 2022-04-19
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
4/5

2022-04-18

Ever buy so far has been a great experience. A+ in my book.

"Fast shipping and Accurate description."

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Verified
5/5

2022-04-18

Can always find what you need

"Easy to use website. Quick service/ ordering turnaround. "

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Verified
5/5

2022-04-18

Fast and correct

"Delivery was exceptional ordering easy and correct"

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