"After placing the order, it was shipped very fast and I received it ok.
UPS on the other hand, left them at my mailbox making it easy to steal."
"Ordering from J&P is as easy as pie. My gloves came in the post very quickly and we're packaged with great care. Definitely will be my first stop for future needs."
"Best online experience I ever had an plan on using them again"
"The one in Bangkok ? I really don't think you wanna hear about that"
"Everything came packaged correctly and timely. No complaints from me"
"Ordered my saddle bag filler inserts on 4/3 and still do not have any type of status."
"My order came in two seperate shipments, probably from different warehouses, what a waste. Ship it all in the same box."
“Unfortunately sometimes all items are not readily available in one warehouse. For better customer experience we do ship from each warehouse to get the items to the customer in a timely fashion. ”
"The ítem was delivered in a timely manera with no shipping fees. I was happy with what I ordered. "
"Didnt work,no on position"
“Thank you for the feedback. We apologize for any inconvenience with this order. We are always here to help, and would like to resolve the issue. If you need further assistance to resolve this issue you can utilize our live chat feature , call us at 800-318-4823 and one of our agents will be glad to help you. We appreciate you as a customer, and look forward to hearing from you. Again, we apologize for any frustration with this order. Thank you for choosing J&P Cycles, and have a great day on 2 wheels! As always, ride safe
”
"It was very good. I received a lot of help from your support team and got just what I was looking for. "
"Fast delivery and right parts "
"Service was fast and correct "
"Product in stk and promptly delivered"
"On recent order of 3 motorcycle tires and 3 sets of brake pads for over $550, up pops offer to sign up for emails from JP Cycles and get 10% off. So I did, they said just put in promo text22 in order. When I tried using it, it came back, your items don't qualify for text22. I ordered anyway and contacted their service rep who told me the same thing. Oh, the items you bought were already on sale, so it doesn't apply. What a crappy way to get your email. Don't fall for that text22, it's a scam, there's no 10% off."
“I do apologize for your frustration. Unfortunately sale items and clearance items are excluded from further discounts. ”
"Emailed about return. No response "
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”
A rep from J&P Cycles, JPCyclesKE, has responded:
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”