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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-04-14

Great price on my Akrapovic exhaust, and fast shipping!

"Very happy with my purchase, and the exhaust looks great on my bike."

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Verified
5/5

2022-04-14

Awsome

"Great delivery time an awsome gear"

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Verified
5/5

2022-04-14

Clutch perch

"They had what I needed and delivered it promptly "

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Verified
5/5

2022-04-14

Petcock

"Worked great! Old one was leaking and this fixed the problem"

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Verified
5/5

2022-04-14

Great

"Love the speakers and they work great"

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Verified
5/5

2022-04-14

Great

"You guys are awesome, takes the hassle from getting the parts I need. I don't have to worry because they come in right on time! Thanks"

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Verified
5/5

2022-04-14

Great

"Got just what I ordered. Thank you"


Verified
5/5

2022-04-14

Always excellent service

"Fast delivery and accurate tracking info. J&P are always a pleasure to deal with."

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Verified
5/5

2022-04-14

Ease of ordering, very fast delivery

"Item was as ordered. Always a good experience."

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Verified
2/5

2022-04-13

Very slow response time from customer service

"I had a simple question about my order . Wanted to know why it was taking so long to be processed. I was on there CHAT for more hen twenty minutes . It was like they couldn't find my order. Finally they told me it was being processed (witch I already new) I had to ask them about how long it would be. After a long pause they said about two weeks. "

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Rep reply posted 2022-04-14
A rep from J&P Cycles, JPCyclesKE, has responded:

“Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-04-13

Perfect.

"Everything was perfect. Price, shipping, fit."

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Verified
5/5

2022-04-13

Very good

"I ordered a solo seat for my Harley and it came as advertised and the delivery was great. I like the fact that you can order parts for a specific bike and they tell you if it will fit your make, model and year bike or not."

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Verified
5/5

2022-04-13

Satisfied customer

"I recently purchased a lot of parts and merchandise from J@P "

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Verified
5/5

2022-04-13

My new S&S mufflers

"These new S&S mufflers sound great on my new 2021 Harley Davidson road glide!"

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Verified
5/5

2022-04-13

Got what you need

"Everything arrived on time I was able to purchase what I needed for my bike"

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