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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-04-13

Great Company

"I have found everything needed to repair my Harley. "

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Verified
5/5

2022-04-13

Great customer service

"Ordering was easy and shipping very good, item is as expected. "

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Verified
5/5

2022-04-13

"Different brands to choose from and quality parts with resonable pricing "

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Verified
5/5

2022-04-13

Fantastic tool kit

"I love this tool kit. It’s portable and carries everything anyone can need on the road"

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Verified
5/5

2022-04-13

Easy

"Online ordering was easy and fast. Shipped and received on time. I’m very pleased. "

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Verified
5/5

2022-04-13

Excellent service and supply

"Ordering what you need or want is made so easy with these guys and fast."

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Verified
5/5

2022-04-13

Fair to midlan

"Prompt delivery, get what you pay for, minus the stickers "

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Verified
5/5

2021-06-19

restoring a 1976 FLH

"Fast shipping, excellent products, always fits as described"

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Rep reply posted 2021-06-21
A rep from J&P Cycles, JPCyclesKE, has responded:

“Thank you for the feedback. We appreciate you taking the time to share your feedback. We appreciate all comments and suggestions on your experience. We are always looking to improve our customers shopping experience. J&P Cycles is committed to bringing our riders the best customer service and a vast array of options. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-04-13

Great parts

"Reasonable price. Arrived on time."

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Verified
5/5

2022-04-13

Was very good service.

"I got my correct parts and a good time
"

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Verified
5/5

2022-04-13

good service.

"good prices, fast delivery, good customer service. "

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Verified
5/5

2022-04-13

Great Tire buying experience

"JP had the exact tires I needed and the price was much better than I would have paid at the Harley dealer "

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Verified
5/5

2022-04-13

Unbelievable….. GREAT !!!!

"Ordered Cobra RPT slip on mufflers on Sunday, shipped Monday, received and installed by 1:30 pm Tuesday"

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Verified
5/5

2022-04-13

Always great service

"Always a great service and if there's a problem they take care of it right away. Will always shop there"

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Verified
1/5

2022-04-13

So far my parts have not been sent to me.

"Still waiting for my parts I ordered. Been almost a month.....disappointed."


Rep reply posted 2022-04-14
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.