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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-04-12

Always the best parts and customer service

"Ordered a part that I realized I didn't need. Quick and easy return for a full refund"

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Verified
5/5

2022-04-12

great customer service and quick delivery

"I absolutely love J&P, they are always quick to respond if I have any questions. they are qui k to ship my items asap that way I'm not down too long. their customer service is always on point, they know their stuff and are extremely helpful. I plan on using them for a long time. "

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Verified
5/5

2022-04-12

Pleased

"Ordered a few items and received them in the estimated timeframe. J&P has a large selection for whatever you’re looking for."

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Verified
5/5

2022-04-12

Satisfied as allways.

"Easy to use website with excellent service and delivery "

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Verified
5/5

2022-04-12

Fairly easy ordering process and delivery was on time

"Delivered as expected in good condition as well."


Verified
5/5

2022-04-12

Fast processing

"Even though the helmet that I selected did not work out, J&P made the return process a breeze! Just printed out the label and dropped it off at the Staples (UPS drop off point) just minutes from my house. Ease of online shopping/returns is super important to me. I HATE going store to store shopping, or standing in long lines to return an item that doesn't work out. I'll definitely shop with J&P again."

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Verified
5/5

2022-04-12

Love it super excited it’s going to go perfect with my new paint job

"Love it super excited it’s going to go perfect with my new paint job Fast and easy got in the mail quick and can’t wait to put it on her"

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Verified
5/5

2022-04-12

great items

"Quick and fast servies . great items . thank you"


Verified
5/5

2022-04-12

Fast delivery correct part.

"I ordered a set of tires for a 2003 Harley FLHTC. It stated 5 days for delivery. I had them in two days at my door. The tires were correct , exact fit. I will be ordering the next set from JP Cycle also. "

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Verified
5/5

2022-04-12

Great as always

"Found what I was looking for quickly and it was shipped promptly."

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Verified
5/5

2022-04-12

"Wrong valve stems in tubes but other than that I have no complaints "


Verified
5/5

2022-04-12

Dunlop tires

"2 day service. No hassles. "

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Verified
5/5

2022-04-11

Excellent transaction

"Great purchase and great product"

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Verified
1/5

2022-04-11

?

"Where is my purchased part?"


Rep reply posted 2022-04-11
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-04-11

Awesome

"Always very time efficient on delivery. They package their parts very well so no shipping damage can occur. Have never had a issue getting the proper parts."

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