"Called to verify my seat had the proper mounting brackets, they definitely made sure everything was right and what I needed. Everywhere people are rude and **** at their jobs, so it was pretty awesome that everyone I spoke to was not only competent, they were also polite. "
"I needed then right sissy bar and right seat for my harley davidson 883, and I got them. They are perfectly assembled. My bike looks so beautiful!"
"Your website is very easy to navigate. I found all but 1 item that I was looking for. The prices were very competitive. "
"Site is easy to use, easy to order, and fast delivery. "
"I own a 2012 flthk Harley Elctra glide limited edition. In the last 6 months I have had to replace the stator and 3 voltage regulator/rectifier. After getting tired of the cheaper version with no warranty, someone told me to try J&P. I ordered it and it was in the very next day. I installed it and it worked and fit perfectly. It as been less than a month, but so far it has been the right solution. Thanks"
"I have ordered several items from J&P cycles with no problems, but but when it came to brake lines they fell short. I ordered a abs cable kit for my Heritage Softail Classic I was sent wrong kit and unfortunately didn't realize it till I went to install new handle bars months later. When I ordered just a Upper front brake line they sent one I didn't order. Instead of letting me know it was out of stock they just set me wrong one and had to return. There return policy is ok and they do ship quickly. "
"Your order they delivered awesome "
"I have placed several orders with them and they have consistently delivered an outstanding experience. Their website is easy to use. Pricing has always been good and selection is well varied. Shipping has always been prompt, reasonably priced, and communication is spot on."
"Kit came with bearing seals and Snap rings"
"Excellent. Order from them quite a bit. Everything is always as described. Only dropped a star because sometimes they choose weird shipping methods and my packages don't always arrive on the expected date but usually next day. I'll put the star back and give JP the benefit of the doubt. Probably USPS problem"
"Always the best experience "
"I have been using them for years, always have the best selection with great prices. And the staff is always very helpful! "
"Harley dealerships no longer support their earlier bikes, so I went to the website, found what I needed, placed order, it was delivered early and fit perfectly. No longer need to pay Harley prices."
"Outstanding Customer Service! Will recommend JP Cycle to every biker I know!!!"
"Had what I needed in stock an delivered sooner than stated Will buy from them again "
A rep from J&P Cycles, JPCyclesKE, has responded:
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”