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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-04-11

Credible

"Bought a few items,quick delivery,always helpful. Had a broken mirror delivered and they replaced promptly. Would recommend."

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Verified
5/5

2022-04-11

The Toy Store

"My bikes are my toys, and JP is the toy store you need."

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Verified
5/5

2022-04-11

Fast shipping and easy returns

"Good products, fast shipping and easy returns. My go to place to buy vintage parts."

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Verified
5/5

2022-04-11

Rzr tires

"I received them quicker then I expected and was exactly what I ordered. I'll definitely buy from J&P Cycles again. Thanks guys!!"

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Verified
3/5

2022-04-11

Wrong size helmet in right size box.

"I had ordered an XL helmet and when I received the helmet the box and shipping label said XL. However the helmet itself was a XXXL. Took a little while to get customer support over the phone. When the lady answered she was very sorry and professional. Return was easy and hopefully the right size should be here this week. "

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Rep reply posted 2022-04-11
A rep from J&P Cycles, JPCyclesKE, has responded:

“Thank you for taking the time and sharing your feedback on your shopping experience. We appreciate all feedback and suggestions from our customers. Our customers insight lets us know what is working and what isn’t. We are always looking to improve our customers shopping experience. J&P Cycles is committed to bringing our riders the best customer service and a vast array of options of parts and gear for all of your riding needs. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-04-11

Happy Customer

"Shipped the right product and a very quick turn around time. Very pleased"

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Verified
5/5

2022-04-11

Buy nowhere else!

"Retired cop from NY, NOW IN Mexico, Cozumel. I own a Yamaha V Star 1100. Parts are not just around e the corner! Bought a complete Cobra exhaust system. Sales (Marty) was fantastic. Asset to your company. I will buy from you from now on. There are aprox. 30 others retired here with some great cruisers waiting to hear my experience. My experience was perfect and after telling my partners here, I'm sure you will have lots of orders! Thank you Marty and the manager, Bella, for helping with questions on shipping. Awesome team!"

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Verified
5/5

2022-04-11

Giving your bike a lift.

" Never had to use a bike jack before, and lack of knowledge produced some doubts about their abilities, stability and safety. But I needed one now. Went to J&P, found what I believed to be the right one for me, but asked the guy on the phone which jack he would choose for a FXDWG. Without telling him which one I was looking at; he chose the same one. Needless to say, with quick delivery, I'm back on the road again."

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Verified
5/5

2014-04-01

Best service every time

"I have all ways had great service and fast delivery of top notch products . I thank you ."


Verified
5/5

2022-04-11

good pricing delivery awsome

"very good delivery on time "

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Verified
1/5

2022-04-11

Where’s my order

"Parts have yet to arrive very disappointing "

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Rep reply posted 2022-04-11
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-04-11

Handled with care

"Great experience. Superior customer service. "


Verified
5/5

2022-04-11

Fast delivery great part's

"Couldn't build my bike without ya"

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Verified
5/5

2022-04-11

Excelente

"Muy profesionales y atentos"

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Verified
5/5

2022-04-11

everything went as expected

"Placing the PO was easy.
The order arrived on time, despite the shipment being released later than expected.
Pricing was competitive.
communication with the customer service when needed was easy and effective.
"

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