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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-04-09

J&P Always takes care of me.

"Riding a 18 year old Harley has its challenges. J&P always has multiple options to solve issues for older aged Motorcycles. If you own one you very well understand that the dealer really only supports older platforms for around 10 years. J&P always stocks a full assortment of parts and accessories for these older bikes. they ship fast and save me time and money on every purchase. I love J&P cycles"

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Verified
5/5

2022-04-09

Jaw dropping.

"Ordered from Canada on a Friday. Delivered the following Tuesday. Unheard of with international shipping. Great job !"

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Verified
5/5

2022-04-09

FLH/FX oil tank

"Fast delivery, great fit."

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Verified
5/5

2022-04-09

Harley touring matching metzler cruistecs tires fast shipping

"Fast easy shipping and good price for matching hard to find motorcycle tires thank you!"

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Verified
5/5

2022-04-09

Wind shield

"I was thinking that I had ordered the wrong part so I got in touch with your shipping department and they were amazing they handled it very professional and I realize that the piece that I ordered was the right one thank you again for your courtesy Dave"

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Verified
5/5

2022-04-08

Online ordering

"Quickest response time ever
And the order was correct
"

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Verified
1/5

2022-04-08

Big tire screw up

"Well I ordered my tires 1 front and 1rear. They were supposed to ship the same day and did not. The tires were delivered and looked them over to find that I had 2 front tires which was confirmed by jc with a phone call. Motorcycle parts are serious business and supervision is critical. I was not happy and returned the tires for a refund. I feel that a supervisor should have reached out but nothing."

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Rep reply posted 2022-04-12
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-04-08

Great

"Quick delivery, ordered Friday, recieved Monday "

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Verified
4/5

2022-04-08

As advertized

"Ordered and received the Garmin Zumo XT gps. It arrived when they said it would, no defects. Happy with it."

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Verified
5/5

2022-04-08

Love the selection

"Lots of jewelry, decent shipping times."

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Verified
5/5

2022-04-08

Five star

"Everything I have gotten from JMP has always been excellent top notch always fit top quality I would highly recommend them to anyone else"

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Verified
5/5

2022-04-08

Excellent service

"No problem at all my first order from there but would definately order again if I need something
"


Verified
5/5

2022-04-08

TIRES

"GREAT PRICE ON METZLERS GREAT SERVICE "

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Verified
2/5

2022-04-08

Online ordering

"When I placed my order there were 10 available,3 weeks later still no parts and on back order.
I probably won't be ordering from JP Cycle again.
"

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Rep reply posted 2022-04-12
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-04-08

J&P orders

"Every product I’ve ever ordered thru JP Cycles website arrived promptly and goes directly on the Softail. Thanx"

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