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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-04-08

Agent help me find that part!!!

"Needed to find bike and Model specific parts, agent was very helpful. "

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Verified
5/5

2022-04-08

On time

"Got delivery as promised. "


Verified
1/5

2022-04-08

"It’s been over two weeks with no word of being shipped out yet, for a part that is in stock. "


Rep reply posted 2022-04-12
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-04-08

V star 950 tourer

"Fast shipping and good prices."

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Verified
5/5

2022-04-08

It’s been awhile

"Joe has always need great to deal with. It’s been several years since I’ve ordered anything but nothings changed they are still great and easy to deal with"

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Verified
5/5

2022-04-08

High performance parts

"Very Quality Parts fast service very good nice people"

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Verified
5/5

2021-06-02

Great service

"Easy ordering, parts within a week.
BobR
"

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Rep reply posted 2021-06-02
A rep from J&P Cycles, JPCyclesAA, has responded:

“We appreciate you for taking the time to fill out our survey and sharing your feedback on your shopping experience. We appreciate all feedback and suggestions on your experience. We are always looking to improve our customers shopping experience. J&P Cycles is committed to bringing our riders the best customer service and a vast array of options. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-04-08

Spark Plugs

"A+ Service, Quick shipping "

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Verified
5/5

2022-04-08

New tire

"Bought a Shinto 777 rear tire last week had it at my door in two days great looking tire not installed yet I’ll let you know how it performs great price"

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Verified
3/5

2022-04-08

Great shipping

"Everything I ordered except a seat but was amazing."

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Rep reply posted 2022-04-12
A rep from J&P Cycles, JPCyclesKE, has responded:

“Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-04-08

UNBELIEVABLE!

"I purchased Hogtunes Speakers and Aquatic AV Stereo for my 09' Streetglide I have owned since new. Read the reviews and felt like this was the best available for my price range! It was simple to, put in and the sound is AMAZING! Huge difference between this model and the factory stereo. The shipping was fast and the stereo is great! I felt good about the price I paid too! The big thing is it was a direct fit, plug and play! SO SIMPLE! "

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Verified
5/5

2022-04-08

Ordered a tire for my Ultraglide

"Ordered a tire formula Ultraglide . Easy to find the right size. Easy order and free delivery on time. "

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Verified
1/5

2022-04-07

Orders do not get shipped at same time

"Ordered 5 parts, 5 shipments scattered over weeks, not the first time this has happened, if you want parts in timely manner this is not the place to order from, customer service skills **** nothing good to say about them"

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Rep reply posted 2022-04-12
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2020-10-27

Always on time...Excellent service!

"Always on time and excellent service. No matter what...whether a purchase or return, J&P Cycles always delivers on time and always refunds on time. J&P Cycles is the best on-line store to order for your motorcycle needs."

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Rep reply posted 2020-10-28
A rep from J&P Cycles, JPCyclesKE, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. We appreciate you as a customer and your feedback and suggestions help us provide the world class customer service that J&P Cycles customers have come to expect. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-04-07

Great Transaction

"Had no trouble with ordering and fast delivery. I use J&P Cycle whenever possible."

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