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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
3/5

2022-03-28

Slippin

"Waiting on one part to ship for over two weeks"


Rep reply posted 2022-03-28
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-03-27

Top notch

"My brother and l are constantly needing and ordering parts. J&P deliver fast and accurate"

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Verified
5/5

2022-03-27

Love

"Love doin business with yall just miss the free stickers. I have them on everything "

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Verified
5/5

2022-03-27

Good Stuff

"There staff is knowledgeable and if there's a issue it will be taken care of, I like that! And u don't have to push 1 for english!!!"

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Verified
5/5

2022-03-27

As Requested

" Good job. On time, easy transaction."


Verified
5/5

2022-03-27

Michelin Commander III

"I saved $100 and got faster than my dealership could have gotten same tire for me. Thank you!"

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Verified
5/5

2022-03-27

Boots were awesome!

"My son wanted riding boots so he could use them in bad weather. They were easy to order, came quickly and fit him perfectly. I would definitely order from this company again!"

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Verified
5/5

2022-03-27

A New Go To Source For Bike Parts & Accessories

"All items ordered were competitively priced and arrived in a reasonable time frame.
Good communications.
"

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Verified
5/5

2022-03-27

"The tire was what we expected. It arrived quickly."

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Verified
5/5

2022-03-27

Handlebars

"Great, very helpful will buy again"

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Verified
4/5

2022-03-27

New member

"First time I have ever ordered from J&p. A great experience with one draw back. The rear tire I bought was already 3 years old. From what I understand you only want no more than 5-6 years on your tires. That means that my time on this tire is about half. Hopefully I’m mistaken about this. Time will tell. Over all an excellent experience though!!"

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Verified
5/5

2022-03-27

Great products

"5 stars. Timely and just what I needed."


Verified
5/5

2022-03-27

Awesome service

"All products ordered showed up on time. Chat with two different people with great results.
Pam S.
"

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Verified
5/5

2022-03-27

Slip on

"Got my order correct and timely."

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Verified
5/5

2022-03-27

Fast shipping

"Always great products and fast shipping everytime !"

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