"I have bought a few things from JP and have yet to be disappointed with any of my purchases. "
"I ordered a new windshield bag . The one I received, the box looked like it was kicked all the way to Ohio. It was previously opened. It wasn't the carrier this time because it was inside another box. "
"Ordered vest extenders for whole MC who didn't have the right kind. All but 3 shipped and still set as pending after weeks"
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”
"Parts I got fit perfectly and what I expected "
"Wanted headlight change and had no problem finding what I wanted and at decent price. Great shipping time as well.
"
"Item missing from order. So, I will be late starting project as I await part. Not a big deal but an inconvenience. "
"I recently ordered from JP Cycles. The items was delivered quickly and everything was correct. The set I got was good quality. I would definitely use JP Cycles again. Thanks."
"Fastest service on premier products. Definitely a g0-to location."
"Ordered a bunch of parts, and paid extra for 3 day shipping a week before my holiday. I especially took a week holiday from work to get my old Shovelhead Harley running for the new season, and needed the ordered parts for this. When ordering the system told me all parts were in stock. But then to my surprise the order spent a week and a half 'processing'. Sent an email, to which the reply came they were waiting for the spark plugs and oil filter. The week holiday I took for fixing up my bike went by without the parts arriving. Now I have a box of parts but no time to wrench on the b8ke..."
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”
"Waiting for warmer weather to install part."
"I was offered great customer service. Package arrived quickly and all items were well packaged."
"I ordered several items and either the website picture contradicts the fine print or the website “exact fit” was wrong. Please fix the website. The staff were helpful, but it is still frustrating."
“Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”
"Really great prices and very fast shipping "
"Unfortunately due to my motorcycle undergoing repairs I haven't had a chance to install the accessory I purchased, but the service provided by J&P was exceptional. "
"When Fed Ex lost a part in shipment , J&P immediately shipped another part out and kept me on the road ."
A rep from J&P Cycles, JPCyclesKE, has responded:
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”