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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
4/5

2022-03-26

"They handled my order and delivery in a professional and timely manner. However they couldn't understand that I need a bracket to mount it on my handlebars. I still don't have a bracket to mount my speedometer on the handlebars. "

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Verified
5/5

2022-03-26

Good experience .

"The service personnel were excellent and the technicians did great job."

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Verified
5/5

2022-03-26

Great service

"Ordered a windscreen, got the wrong one(my fault) shipped it back free of charge, new one was here in 3 days.. fits like a glove. Great place to deal with."

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Verified
5/5

2022-03-26

Go to from now on

"First time ordering from J&P and will use them from now on.. awesome service, products and prices."

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Verified
5/5

2022-03-26

It’s all good!

"Everything arrived undamaged, and on time"

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Verified
5/5

2022-03-26

Very professional

"Very professional They answered all my questions and I will order there definitely when I need something else"

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Verified
5/5

2022-03-26

Battery fit

"Love that you put in the bike info and it tells you what fits your bike. Very helpful!"

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Verified
1/5

2022-03-26

No updates after 15 days

"Reached out multiple times and told should be going out anytime, after 10 business days and 15 days total, still nothing delivered. Will not use company again"

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Rep reply posted 2022-03-31
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-03-26

On Time Tire

"J&P Cycles had the exact tire I needed when the local Harley dealers were out of stock. I ordered the tire on a Saturday and it arrived Tuesday. The great price and no hassle ordering process means I'll be getting all my gear from J&P Cycles. Thanks! "

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Verified
5/5

2022-03-26

Excellent service as allesys

"Ordered a rear tire . Came when expected"

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Verified
5/5

2022-03-26

Tires

"orderd my tires on Friday and received them on Sunday. Great experience "

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Verified
5/5

2022-03-26

On time

"It wasn't late , it was round "

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Verified
5/5

2022-03-26

Great Experience!

"Great pricing! Awesome shipping time even with address issue. Will order from J&P again!"

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Verified
5/5

2022-03-26

good

"good stuff delivered quickly"

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Verified
5/5

2022-03-26

Easy Returns

"J&P made my return easy and prompt delivery."