ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-03-27

Excellent to deal with

"Everything went smoothly great customer service "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2022-03-27

Not sure with the money

"J&P had a good selection of gloves in my size and good delivery time but not sure the gloves in got were worth what I spent. Fit is OK and leather is good quality but but I have spent similar money on long sleeves gloves of similar leather quality. We’ll see how they hold up in a year or two"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-03-27

JP cycles review.

"JP cycles review. Overall my experience has been fantastic I did have to contact customer service, pretty big order was due and when it didn’t show up where I had it go another few days called customer service suggestion was made that the shipping label might’ve gotten damaged, which is understandable, and he help me so very well he’s a black guy I didn’t catch his name but he knows how to handle thing so I’ll tell you that so now I’m just waiting on that order that was sent back to be resent to me, or none they have excellent customer service and the products arrived in a timely manner and they are a preferred business for me to do my trading at good job JP cycles thank you so much again take care and God bless. John B."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-03-27

A1

"Easy ordering and fast shipping "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-03-27

Custom Chopper

"Was able to get the perfect part for my 2005 Saxon, thx I'll be rolling again in no time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-03-27

J&P amazing sellers

"J&P have always been a great seller and carry great quality parts with very good shipping . The only thing that would make them better is if they sold paper catalogs @"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-03-27

"Fantastic service all the way around you guys rock"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-03-27

Online Service

"Fast shipping, excellent service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Product Returns/Refunds/Exchanges
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-03-27

"The tires arrived on time and without incident. Great looking tires and look really good on my bike. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2022-03-27

Wrong parts

"I order exhaust pipes for my bike, they shipped the wrong parts ,not once but twice, still waiting for parts, hopefully they will be right one. Miss a group ride Because of of bad service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-03-28
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-03-27

Awesome

"Very pleased with J&P Cycles!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-03-27

Pet Palace

"Great bag, works great with mini dog."

Detailed Review Benchmark + -
Overall product shipping and delivery process

Verified
5/5

2022-03-27

Great customer service

"Ordered push rods they returned them no issues, they have been super quick with there shipping, and I will continue to order stuff through them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-03-27

"Good Price for the parts, fast international shipping...All the best! Thanks from Switzerland"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-03-27

Skull Highway Pegs are way cool!!!

"I ordered the Skull cutout highway pegs for my 06 Ultra Classic. Very nice part, excellent quality, badass looks, and they arrived sooner than they were supposed to. These highway pegs really are a nice addition, plus they go along great with the skull theme I’m doing on my bike. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process