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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-03-25

Great service

"New MC owner..Buying or sending back, excellent service.. thanks "

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Verified
5/5

2022-03-25

Quick service

"It came quickly . This is usually where I get all my motorcycle stuff . "

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Verified
5/5

2022-03-25

Good prices, selection and prompt shipping

"I needed a belly pan for my GL1800 and have wanted to add a trunk rack. So I ordered the coolant reservoir (hence, the need for the belly pan), belly pan, trunk rack and the wider chrome washers for under the rack.
All arrived safely, accurately pulled and securely packaged.
Thanks, J&P Cycles.
"

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Verified
5/5

2022-03-25

Very pleased

"I ordered the Shinzo 777 tire and it was delivered in a reasonable time especially the way the shipping is right now and due to everyone else review it handles and rides great"

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Verified
5/5

2022-03-25

Great place for all your motorcycle needs!!

"Ordered on Thursday and received next day!! Fast shipping with great prices. "

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Verified
1/5

2022-03-25

Never again.

"You guys hound me for orders before I even get the order I paid for.

Never again
"

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Rep reply posted 2022-03-31
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-03-25

Awesome service

"I’ve ordered plenty from them and evry time shipping is on point ordered on Thursday had my bars Friday afternoon always first place I look for parts was bummed I didn’t get stickers this order though"

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Verified
5/5

2022-03-25

As always very helpful, got me back on the road quickly!

"Needed a new handle bar clamp, got me the right one delivered in 2 days!!"

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Verified
5/5

2022-03-25

Always 5 stars with J&P

"5 stars, what else can i say!"

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Verified
5/5

2022-03-25

m109r tire

"They had the tire I wanted and at a decent price. And shipped it quick."

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Verified
4/5

2022-03-25

Vintage parts

"J&P is always a good place to find parts for my 72 ironhead. Once in a while you get close but not quite, but that’s what happens with vintage bike parts."

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Verified
5/5

2022-03-25

Fast shipping, delivered the goods.

"Excellent service, fast and reliable. "

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Verified
5/5

2022-03-25

Cycle Electric Generator

"Fast delivery and a great product"

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Verified
5/5

2022-03-25

Tire delivery

"All was very good with the exception of the delivery via FedEx Ground. Shipment was delayed a couple of days; it’s like anything else you ship today, give it extra time due to driver shortages."

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Verified
4/5

2022-03-25

Service

"The transaction went smooth from shipping product and price. Nice work. I will keep buying from this company "

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